Senior Operations Specialist at

6 days ago

Nairobi, Nairobi Area, Kenya Bolt Full time
Bolt, previously known as Taxify, is the leading European transportation platform providing ride-hailing and scooter sharing services. The company's mission is to make urban travel easier, quicker and more reliable

About The Role

As a Senior Operations Specialist, you will be responsible for day-to-day management of key metrics within city operations, focusing on maintaining and improving quality, performance, and compliance.

You will be working closely with the Senior Operations Manager and Country Manager where your work will have a direct impact on the business growth through achieving milestones and key metrics.


Main tasks and responsibilities:

Creating and optimising processes – efficiency is our priority; you will help us find the most efficient way to run operations.

Analysing data – you will monitor our supply performance, quality and city operations metrics to ensure solid supply coverage and utilisation.

Collaborating with local operations and other local/HQ teams to streamline relevant processes and suggest improvements.

Hands-on supply management in Kenya- working autonomously and taking initiatives through the stages of driver acquisition, conversion and retention.

Develop and execute strategies/initiatives to increase our operational efficiency and solve relevant operational challenges.

About you:
You have 3+ years experience in operations, analytics, or a similar field
Experience in team management and project management will be added advantage
You are a strong collaborator with excellent communication skills (both verbal and written) in English & Swahili
You are highly analytical and have a data-driven mindset with excellent Excel skills
You are a hustler, not stopping after several obstacles a day
You are passionate about new technologies and ride-hailing
You have a strong motivation to solve problems creatively and efficiently
You thrive in a fast-paced environment
You are detail-oriented and organised
You are customer-oriented and will strive to strengthen your driver value proposition to ensure supply growth

  • Operations Specialist at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Bolt Full time

    Bolt, previously known as Taxify, is the leading European transportation platform providing ride-hailing and scooter sharing services. The company's mission is to make urban travel easier, quicker and more reliableAbout the roleAs an Operations Specialist, you will be responsible for day-to-day management of key metrics within city operations, focusing on...

  • Operations Specialist at Bolt

    3 months ago

    Nairobi, Nairobi Area, Kenya Bolt Full time

    Bolt, previously known as Taxify, is the leading European transportation platform providing ride-hailing and scooter sharing services. The company's mission is to make urban travel easier, quicker and more reliableAbout the roleAs an Operations Specialist, you will be responsible for day-to-day management of key metrics within city operations, focusing on...

  • Senior IT Specialist at

    3 months ago

    Nairobi, Nairobi Area, Kenya Henry Jackson Foundation Medical Research International (HJFMRI) Full time

    HJFMRI was organized as a nonprofit corporation to be operated exclusively for charitable, educational and scientific purposes. HJFMRI offers international support for programs advancing medical research and providing care, treatment and educationSummaryHJFMRI is seeking a Senior IT Specialist to provide support to employees or internal customers in...

  • Senior IT Specialist at

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Henry Jackson Foundation Medical Research International (HJFMRI) Full time

    HJFMRI was organized as a nonprofit corporation to be operated exclusively for charitable, educational and scientific purposes. HJFMRI offers international support for programs advancing medical research and providing care, treatment and educationSummaryHJFMRI is seeking a Senior IT Specialist to provide support to employees or internal customers in...

  • Senior IT Specialist at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Henry Jackson Foundation Medical Research International (HJFMRI) Full time

    HJFMRI was organized as a nonprofit corporation to be operated exclusively for charitable, educational and scientific purposes. HJFMRI offers international support for programs advancing medical research and providing care, treatment and educationSummaryHJFMRI is seeking a Senior IT Specialist to provide support to employees or internal customers in...

  • Senior Video Specialist at

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Sun King (Formerly Greenlight Planet) Full time

    Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we've sold 1.6 million solar lights to off-grid families in South Asia and Africa— all paid for up-front, in cash— the latter 1 million customers acquired over the past year. Our...

  • Senior Video Specialist at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Sun King (Formerly Greenlight Planet) Full time

    Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we've sold 1.6 million solar lights to off-grid families in South Asia and Africa— all paid for up-front, in cash— the latter 1 million customers acquired over the past year. Our...

  • Senior Medical Specialist

    1 month ago

    Nairobi, Nairobi Area, Kenya Moi Teaching & Referral Hospital Full time

    Moi Teaching and Referral Hospital (MTRH) was started in 1916 with a bed capacity of 60 to cater for the Africans Health Needs. It later served as a District Hospital before attaining referral status vide Legal Notice No. 98 of 12th June 1998 of the State Corporations Act (Cap 446).REF:MTRH/HR/08/03/2024Job Purpose:Formulate, implement and review of health...

  • Senior Medical Specialist

    1 month ago

    Nairobi, Nairobi Area, Kenya Moi Teaching & Referral Hospital Full time

    Moi Teaching and Referral Hospital (MTRH) was started in 1916 with a bed capacity of 60 to cater for the Africans Health Needs. It later served as a District Hospital before attaining referral status vide Legal Notice No. 98 of 12th June 1998 of the State Corporations Act (Cap 446).REF:MTRH/HR/09/03/2024Job Purpose:Formulate, implement and review of health...

  • Senior Medical Specialist

    1 month ago

    Nairobi, Nairobi Area, Kenya Moi Teaching & Referral Hospital Full time

    Moi Teaching and Referral Hospital (MTRH) was started in 1916 with a bed capacity of 60 to cater for the Africans Health Needs. It later served as a District Hospital before attaining referral status vide Legal Notice No. 98 of 12th June 1998 of the State Corporations Act (Cap 446).REF:MTRH/HR/11/03/2024Job Purpose:Formulate, implement and review of health...

  • Senior Medical Specialist

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Moi Teaching & Referral Hospital Full time

    Moi Teaching and Referral Hospital (MTRH) was started in 1916 with a bed capacity of 60 to cater for the Africans Health Needs. It later served as a District Hospital before attaining referral status vide Legal Notice No. 98 of 12th June 1998 of the State Corporations Act (Cap 446).REF:MTRH/HR/11/03/2024Job Purpose:Formulate, implement and review of health...

  • Senior Medical Specialist

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Moi Teaching & Referral Hospital Full time

    Moi Teaching and Referral Hospital (MTRH) was started in 1916 with a bed capacity of 60 to cater for the Africans Health Needs. It later served as a District Hospital before attaining referral status vide Legal Notice No. 98 of 12th June 1998 of the State Corporations Act (Cap 446).REF:MTRH/HR/08/03/2024Job Purpose:Formulate, implement and review of health...

  • ATA Operations Specialist

    1 month ago

    Nairobi, Nairobi Area, Kenya U.S. Embassy to Kenya Full time

    The U.S. Embassy to Kenya opened in 1964. Through sixteen Ambassadors since then, the Embassy has enriched the ties between the American and Kenyan people and served the needs of Americans in and around this East African hub. Chief among the U.S. Mission's goals are fostering the development of a sound Kenyan economy, strengthening the institutions of Kenyan...

  • ATA Operations Specialist

    2 weeks ago

    Nairobi, Nairobi Area, Kenya U.S. Embassy to Kenya Full time

    The U.S. Embassy to Kenya opened in 1964. Through sixteen Ambassadors since then, the Embassy has enriched the ties between the American and Kenyan people and served the needs of Americans in and around this East African hub. Chief among the U.S. Mission's goals are fostering the development of a sound Kenyan economy, strengthening the institutions of Kenyan...

  • ATA Operations Specialist

    4 weeks ago

    Nairobi, Nairobi Area, Kenya U.S. Embassy to Kenya Full time

    The U.S. Embassy to Kenya opened in 1964. Through sixteen Ambassadors since then, the Embassy has enriched the ties between the American and Kenyan people and served the needs of Americans in and around this East African hub. Chief among the U.S. Mission's goals are fostering the development of a sound Kenyan economy, strengthening the institutions of Kenyan...

  • Senior Operations Specialist

    1 month ago

    Nairobi, Nairobi Area, Kenya Bolt Full time

    ABOUT THE COMPANYGet a ride to your destination in a flash with Bolt, your go-to for quick rides in the city. The Bolt app connects you with local drivers at the tap of a button.JOB SUMMARYProven 3+ years experience in operations, analytics, or a related fieldExperience in team and project management is a plusExcellent communication skills in English &...

  • Senior Operations Specialist

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Bolt Full time

    ABOUT THE COMPANYGet a ride to your destination in a flash with Bolt, your go-to for quick rides in the city. The Bolt app connects you with local drivers at the tap of a button.JOB SUMMARYProven 3+ years experience in operations, analytics, or a related fieldExperience in team and project management is a plusExcellent communication skills in English &...

  • Senior Operations Specialist

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Bolt Full time

    ABOUT THE COMPANYGet a ride to your destination in a flash with Bolt, your go-to for quick rides in the city. The Bolt app connects you with local drivers at the tap of a button.JOB SUMMARYProven 3+ years experience in operations, analytics, or a related fieldExperience in team and project management is a plusExcellent communication skills in English &...

  • Senior HR Specialist at

    2 months ago

    Nairobi, Nairobi Area, Kenya TechnoServe Kenya Full time

    TechnoServe works with enterprising people in the developing world to build competitive farms, businesses and industries. We are a nonprofit organization that develops business solutions to poverty by linking people to information, capital and marketsSummary The Senior HR Specialist will be responsible for providing human resource support for the LFS program...

  • Senior HR Specialist at

    2 weeks ago

    Nairobi, Nairobi Area, Kenya TechnoServe Kenya Full time

    TechnoServe works with enterprising people in the developing world to build competitive farms, businesses and industries. We are a nonprofit organization that develops business solutions to poverty by linking people to information, capital and marketsSummary The Senior HR Specialist will be responsible for providing human resource support for the LFS program...