Regional Supply Chain and Operations Director at

2 weeks ago

Nairobi, Nairobi Area, Kenya Relief International (RI) Full time

Relief International (RI) is home to teams of humanitarian activist-professionals committed to transforming adversity into renewal for the world's most vulnerable populations.

By partnering with beneficiaries and communities on the front-lines, RI innovatively bridges the gap between immediate relief and long-term community development

Position Summary:


As a senior member of the Africa/Asia Regional Team, the Regional Supply Chain and Operations Director acts as an advisor to the region on all Supply Chain and Operations matters (procurement, stock/inventory management, fleet, facilities and assets management).

S/he will provide virtual and in-country support to the Supply Chain and Operations teams of all country offices in the Africa/Asia region to support their input into new business proposals, and identify and improve operations and supply chain effectiveness, while also supporting effective communication and information flow among regional and global offices and ensuring compliance to all relevant RI and donor policies and procedures.


ESSENTIAL RESPONSIBIITIES and DUTIES:
Technical and Management

Supply Chain & Operations (SCO) Management

Ensure country SCO are accountable for high performing supply chains and effective operations
Ensure country SCO staffing structures and resources are in place enable overall SCO efficiency and accountability.
Support country management teams to setup and management a high performing supply chain and operations capability that enables project performance and quality, as well as with identifying and managing operational issues and risks
Embed cross functional ways of working between SCO and other departments that enable overall project delivery performance and quality
Regularly review country SCO data to identify areas of improvement and propose fixes that are agreed and implemented by the country management

Work with the regional and global peers, including in HR, finance, SCO, Awards Management and Assurance to identify and address key SCO risks and audit findings.

Support the selection and on-boarding of key country SCO staff, and provide continuous coaching to identified individuals to grow their skills and competencies
Enable SCO staff secondments between departments and countries to grow individual capacities and RIs pool of globally deployable SCO experts
Conduct process deep dives in SCO areas to identify process inefficiencies and make relevant improvements, in compliance with internal and donor requirements, with the country management team
Maintain technical knowledge of donor rules and regulations to ensure compliance with donor requirements.

Procurement

Ensure country SCO are suitable skilled and are appropriate involved embedded in proposal design
Ensure procurement planning and demand planning and forecasting continuously drives on time delivery at value for money
Ensure sourcing, purchasing and delivery are done efficiently, in compliance with RI, donor and local regulations
Ensure country procurement strategies are up to date, are followed, and drive purchasing decisions, with relevant strategic supplier agreements in place

Review and/or approve (checking for value for money and compliance) all high level procurements ($50,000 and above and all tenders), framework agreements, leases and other large value, high risk financial commitments.

Warehousing and Logistics

In country RI supply chains and associated transport and warehouses setup are efficient, with annual country supply chain reviews
Ensure stock tractability through the supply chain (including by batch and expiry date), and that stock management is in line with RIs policy and best practices guidelines
Ensure stock information is communicated effectively with program and other stakeholders to minimise overstocking, expired/unused stock and program site stock outs
Ensure warehouse Good Storage and Distribution Practices (GSDP) checklists are done periodically in all RI managed warehouses, identifying gaps and agreeing and following up on improvement plans
Enable country SCO staff to support program staff with distribution planning and implementation support the implementation of new warehouse systems

Operations:
Ensure RI offices are managed effectively
This includes utilities, waste management, office consumables, maintenance, cleaners, receptionist, IT, office security, office admin
Ensure RI office costs per location are regularly assessed to identify any cost or operating efficiencies, agreeing any relevant changes with the country management team
Ensure all RI assets and low value equipment (e.g. furniture) are managed in accordance with RI and donor requirements, including all assets
are reflected in RI asset and equipment registers, with relevant documentation filed appropriately
are maintained properly to ensure effective functioning and maximum shelf life to RI
Are regularly assessed to ensure best use. transferring between programs or donating to partners where relevant, or selling or disposing where appropriate
Ensure staff follow the organisation travel policy related to all staff travel
Ensure RI fleets, rented and owned, are being managed and used safely and effectively
Ensure sufficient owned or rented vehicles are available to support project needs
Ensure RI vehicles are maintained correctly to ensure their safety and longevity, with relevant recovery, emergency and medical kits present and regularly checked
Ensure RI drivers are suitably qualified and receive relevant training
Ensure RI and rented vehicle drivers understand and follow RIs Driver Code of Conduct
Ensure rented vehicle contracts include terms required by RI (related to vehicle condition, driver criteria, replacements, insurance, etc.)

Other

Responsible for the inventory and assets management for the Africa/Asia RSO Office
Other responsibilities as assigned.

Safeguarding

Uphold and promote RI's commitment to ensuring the safeguarding and safety of the vulnerable communities we serve.

Consistent with RI's safeguarding and protection policies, ensure all people who come into contact with Relief International are as safe as possible.

Equity and Diversity commitment

Demonstrate sensitivity and understanding of systemic diversity and cultural differences.
Ensure that gender equity is addressed in our staffing and programming

QUALIFICATIONS & SKILLS REQUIREMENTS

This position will require a demonstrated ability to achieve results in a demanding and fast paced environment.
Master's degree or other internationally recognised Supply Chain or Procurement qualification
At least 10 years' experience working in global or international positions
At least 3 years' experience working at a regional level in an international organisation
Extensive SC & Ops management experience in international development and humanitarian programs, experience in Africa and/or Asia preferred.
Demonstrated ability to contribute to operational management systems in large complex programs.

Knowledge of international humanitarian and development systems, institutions and donors (including UN agencies, BHA, and ECHO), and of procedures, accountability frameworks and best practices.

In depth knowledge and experience of supply chain systems and requirements in a multi field office, multi program setting.

Direct experience of supporting the delivery of humanitarian programs, in a technical or operational role, in at least three different contexts.

Senior management role within a complex country program and/or in a large scale emergency response.
Cold chain and/or pharmaceutical supply chain expertise preferred.
Substantial training and capacity building experience.
Culturally sensitive, with highly developed interpersonal and communication skills including influencing, negotiation and coaching.
Experience supporting and developing programmatic staff with different backgrounds and expertise.
A degree in a relevant field.
English language fluency is required.

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