Head Of Customer Experience

Customer care jobs in Kenya. Madison Investment Managers Limited is a member of the Madison Group and is a leading Investment Management Company in Kenya licensed by the Capital Markets Authority and the Retirement Benefits Authority. The Company is recruiting for the above position.The Customer Experience Officer position will be located at the Company's...

Job Summary As a Customer Experience Officer, you will provide phenomenal customer experience at the NCL Head office. In this role, you will interact with our clients one-on-one daily, provide customer service and use consultative techniques to retain customers. You will be working with and through others, building and maintaining relationships and working...

Customer care jobs in Kenya. Job SummaryThe Customer Experience Specialist- Coast Region-is responsible for building, maintaining and growing lasting client relationships to position Liberty Life as the Pension, Group Life and Retail Life Provider of choice.Read>>CV Revamp: How to Modernize It for the Digital AgeKey ResponsibilitiesDeliver exceptional...

Prudential is one of the world's oldest, largest and strongest insurance companies. We have been helping people plan and protect their families' futures for more than 169 years.Role Context The Customer Experience Executive, Claims will be responsible for delivering PLAK's promise to customers by processing benefits with humanity and empathy. The jobholder...

Hiring Organization: Premier HospitalCustomer Service Jobs In Kenya.Job PurposeTo ensure smooth floor operations and patient flow within the hospital through the provision of excellent customer experience practices.Main Duties And ResponsibilitiesEnsuring every customer of Premier Hospital receives the Premier Experience.Educate colleagues on the various...

Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoalSummaryAs the Customer Experience Lead you will be responsible for...

Minet is a trusted pan-African advisor that meets the uncertainties of tomorrow by delivering risk and human capital solutions today. As the largest Aon Global Network Correspondent, Minet has access to a network of over 50,000 colleagues in 120 countries as well as proprietary data, research and analytics which enable us to manage and secure the risks of...

Reporting to: CEO/DirectorWorkstation: Nairobi, Head OfficeAssignment SummaryThis is a salaried assignment, to be carried out as per the terms hereunder.You are responsible for the company's customer experience delivery.The customer promise that the company wants its customers to experience is primarily discharged by its sales team, supported by the support...

Reporting to: CEO/DirectorWorkstation: Nairobi, Head OfficeAssignment SummaryThis is a salaried assignment, to be carried out as per the terms hereunder.You are responsible for the company's customer experience delivery.The customer promise that the company wants its customers to experience is primarily discharged by its sales team, supported by the support...

ABOUT THE COMPANYPowwater's mission is to empower the world through sustainable safe drinking water. Transparency gives consumers the power to choose high quality and affordable water. Water is lifeJOB SUMMARYQualificationsCustomer Support, Customer Service, and Customer Experience skillsAbility to maintain a high level of customer satisfactionStrong phone...

ABOUT THE COMPANYPowwater's mission is to empower the world through sustainable safe drinking water. Transparency gives consumers the power to choose high quality and affordable water. Water is lifeJOB SUMMARYQualificationsCustomer Support, Customer Service, and Customer Experience skillsAbility to maintain a high level of customer satisfactionStrong phone...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clientsJob PurposeThe role holder will be responsible for delivering seamless world class customer experience across all customer...

Savannah Informatics Limited (Savannah), is a clinician-led health informatics company delivering innovative and interoperable healthcare solutions to improve access to affordable quality healthcare. Savannah is privately owned and has an established footprint and operating base in Kenya with over 140 employees, majority of whom are informatics...

Customer care jobs in Kenya. About Carepay:CarePay Group is an international, fast-growing fintech company with offices in Kenya, Nigeria and the Netherlands. Our vision is to make mobile health insurance accessible to everyone by using state-of-the-art technology against no marginal costs. We strongly believe in leveraging the mobile technology revolution...

JOB SUMMARYEducationFurther Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)RESPONSIBILITIESAccountability: Customer Service Support (50%)To correspond with customers in consultation with the Team LeaderUndertake daily actioning of queries and complaints streamed on the complaints and query management system...

M.P Shah Hospital is looking to recruit a professional, and evidence-driven person for a vacancy in Corporate Communications and Public Relations Division, as a Customer Experience Officer. Reporting to the Customer Experience Manager – Corporate Communications and Public Relations Division, the job holder will serve as the as a first impression of the...

M.P. Shah Hospital is a modern 210-bed facility which is home to highly skilled and experienced specialists and professional medical staff.Duties & Responsibilities:Manage patient and visitors' queues using the (QMS) queue management system. Respond to all incoming calls at the customer care desk and making the appropriate transfers. Direct patients to the...

Crystal Recruit is a boutique recruitment firm that specializes in matching the right talent to the right job opportunities across Africa. We go out of our way to find that missing person for your business puzzleResponsibilities Build brand presence within our client's local target market. Expand on the cheese tour to include more to do in the area for...

Madison Group Limited is a locally owned financial services holding company that specializes in Insurance and wealth management services. The Group comprises of Madison Life Assurance Kenya Limited, Madison General Insurance Kenya Limited, and Madison Investment Managers Limited. Madison Life Assurance Kenya was originally incorporated under Kenyan Laws in...

Shopit is a top retailer of ICT Products in Kenya dedicated to becoming the most preferred and reliable marketplace by providing exceptional shopping experiences, fast delivery, and outstanding customer support.We bring a wide range of electronics, computers, and more directly to you, from a company you can rely on.Salary Range: KSh 30,000 - KSh...