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waiter / waitress
3 months ago
ABOUT THE COMPANY
Great Food, Great Coffee. For drooling milkshakes, Steaks, Pancakes. Come enjoy them all
JOB SUMMARY
Greet guests in a professional manner; Take & note orders from patrons for food or beverages, create and maintain customer enjoyment
RESPONSIBILITIES
Job DescriptionGreet guests in a professional manner and provide education about the food
• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Write clients food orders on order slips, memorise orders, or enter orders into computers for transmittal to kitchen staff.
• Take orders from patrons for food or beverages.
• Present menus to patrons and answer questions about menu items, making recommendations upon request.
• Inform customers of daily specials; Beverage menus, how menu items are prepared, the ingredients used and the different cooking methods.
• Check food and beverages for quality and presentation before serving to guest.
• Serve food and beverage to guests.
• Receive guest payments and process transactions.
• Clear and clean tables promptly according to proper sanitation standards.
• Complete side duties as required including, polishing silverware, restaurant set up, and filling condiments. SkillsBalancing plates and traysBeing attentive and discreteBeing friendly and politeBeing tidy, clean and hygienicCommunication and motivationHandling difficult customersPreparing light beveragesRemaining level headed and respectfulRemembering multiple ordersTaking and following verbal and written instructionsWorking and standing up for long hours Qualifications:1 years of hotel/cafe experience MINIMUMMust speak and write with excellent command of the English language including proper spelling and grammar.MUST work overtime when needed and assist the workload of others.Interested and qualified candidates to send in their detailed resume and cover letter via the Login to Apply button to be considered.Only shortlisted candidates will be contacted.
REQUIRED SKILLS
Table setting, Receiving and welcoming guests, Hotel management, Food and beverage, Billing customers, Customer comfort and safety, Floor operations, Serving and waiting tables, Restaurant management
REQUIRED EDUCATION
High, secondary school
