Information and Communication Technology

7 days ago

Nairobi, Nairobi Area, Kenya Kenya Climate Innovation Center (KCIC) Full time
The Kenya Climate Innovation Center (KCIC) provides holistic, country-driven support to accelerate the development, deployment and transfer of locally relevant climate and clean energy technologies

Job Summary:


The position is responsible for managing and maintaining KCIC's IT infrastructure, systems, and technology resources to ensure efficient and secure operation.

Key Responsibilities

Coordinate the development and implementation of ICT strategies, policies and procedures in line with the organizational strategic objectives;
Develop and implement the ICT budget and annual work plan;
Administration of network infrastructure, server hardware and operating systems;
Implement and manage cybersecurity measures to protect ICT resources as per KCIC ICT security policies, procedures and standards;
Conduct regular system backups and implement data recovery plans as per KCIC ICT policies and procedures;
Coordinate database management to optimize data performance;
Manage and maintain KCIC website in collaboration with web designers and developers;
Provide technical support to end-users and train staff on hardware and software systems;
Administer and maintain the ERP system and monitor system performance for proactive maintenance to enhance efficiency in operations and ensure data integrity;
Develop technical specifications for installation and maintenance of software and hardware to ensure optimal performance;
Maintain inventory of all ICT assets, including computers, servers, and software licenses.
Manage all ICT projects defining their scope, objectives, timelines and budgets for successful implementation;
Provide technical support to programme clients in collaboration with the Business leads;
Management the performance and competency development of ICT staff.

Requirements
Qualifications

Bachelor's degree in Computer Science, Information Technology, or a related field.
Relevant IT certifications such as CompTIA Network+, CompTIA Security, ITIL, Cisco
Certified Network Associate (CCNA), Microsoft Certified Solutions Expert (MCSE), OR

Microsoft Certified:
Azure Database Administrator Associate are desirable.

Experience

Minimum of 6 years of experience in ICT management or a similar role.
Proven experience in network and system administration.
Experience in providing technical support and training to end-users.
Experience in managing SQL Server databases and WordPress websites.
Familiarity with ERP systems and their administration.
Proficiency in managing and troubleshooting Windows Server and MacOS.
Strong knowledge of network infrastructure, including servers, routers, and switches.
Experience with data backup, disaster recovery solutions, and cybersecurity measures.
Experience in SQL Server database management, including performance tuning and disaster recovery.
Proficiency in managing WordPress websites, including security and customization.
Knowledge of ERP systems and their maintenance.
Experience in managing IT projects, including system upgrades, installations, and migrations.
Ability to create and manage IT department budgets and identify cost-saving opportunities.

Functional Skills

Analytical and Problem-solving skills
Communication skills
Negotiation skills
Records management skills
Planning, coordination and organization skills

Behavioral Skills

Professionalism
Interpersonal
Creativity and innovation
Adaptability and Reliability
Teamwork

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