Bell Attendant
2 months ago
JOB SUMMARY
QualificationsCertificate in Front Office Operations or related fieldAt least 1 year experience working as Bellman in a 4-5 star hotel.Ability to focus attention on guest needs, remaining calm and courteous at all times
RESPONSIBILITIES
Greet and welcome guests.Assist guest with luggage's and maintains the luggage room and long-term. luggage store in a neat and orderly manner.Maintain VIP/Group and individual arrivals reports.Attend to inquiries and provide accurate information to guests.Determine and ensure compliance to all key control policies and manage all safe deposit boxes for guests.Evaluate everyday status of all hotels and coordinate with various departments such as reservation, sales and housekeeping to ensure optimal level of guest satisfaction.
REQUIRED SKILLS
Reporting, Compliance, Receiving and welcoming guests, Ability to coordinate
REQUIRED EDUCATION
Diploma, Associate's degree
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