Associate Manager

3 weeks ago


Nairobi, Nairobi Area, Kenya Majid Al Futtaim Full time

Founded in 1992, Majid Al Futtaim is the leading shopping mall, retail and leisure pioneer across the Middle East, Africa and Asia.

A remarkable business success story, Majid Al Futtaim started from one man's vision to transform the face of shopping, entertainment and leisure to 'create great moments for everyone, every day'.

Summary


The Associate Manager - Human Capital is responsible for assisting with business strategy pertaining to recruitment, talent management and staff development.

The role holder is also responsible for assisting in standardizing and implementing Human Capital policies and procedures within the country.

Responsibilities
Vendor Management

Source and interact with recruitment vendors and negotiate contracts
Work with selected service providers to achieve company needs

Policies and Procedures

Stay updated about relevant HC Standard Management system (policies, procedures and forms)
Work towards aligning procedures and forms required locally (e.g. legal requirements)
Monitor the proper documentation after implementation for audit purposes
Assist in sourcing contracts for procurement of staff services

Staffing

Assist in the manpower planning
Support initiatives to ensure the constant availability of the required competent staff to support the organization in meeting all its responsibilities, plans and objectives

Employee Engagement

Conduct periodic employee engagement and internal customer satisfaction surveys
Provide suggestions on how to address the employee engagement and customer satisfaction challenges
Organize employee engagement events and team building activities
Prepare the content to be published in the quarterly newsletter

Training and Performance Management

Implement training and performance management systems initiated by the Corporate Head Office
Develop reports for the Corporate Head Office related to training and performance

Human Capital Projects

Support with the implementation of all relevant HC projects and procedures initiated by the Corporate Head Office
Develop reports to communicate the performance of implemented HC projects

Human Capital Responsibilities

Proactively identify and seek professional development opportunities to improve leadership and technical skills pertaining to the direct line of work
Apply and follow MAF Retail's Human Capital corporate policies and relevant procedures and instructions
Provide training and feedback to direct reportees when required

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