Senior Operations Officer at

2 weeks ago

Nairobi, Nairobi Area, Kenya World Bank Group Full time
The World Bank Group (WBG) is a family of five international organizations that make leveraged loans to developing countries.

It is the largest and most famous development bank in the world and is an observer at the United Nations Development Group.

Scope of work

Under the overall guidance of the GEID Operations Manager, the Lead GBV Operations will be responsible for GEID operations related to GBV and child safeguarding.

The Lead GBV Operations will be responsible for the design and implementation of a scale-up of IFC GBV operations, initially in Africa, to support the private sector in addressing GBV and child safeguarding, through:

Consulting with internal and external stakeholders.

Internal stakeholders may include GEID GBV staff and consultants, GEID regional and thematic leads, the Environmental, Social and Governance team (CEG), country management units, industry gender specialists, staff and consultants, and the World Bank.

External stakeholders may include IFC private sector clients, governments, business networks including chambers of commerce, stock exchanges and professional organizations, UN agencies, CSOs, trade unions, and other GBV and child safeguarding actors.

Understanding the GBV and child safeguarding ecosystem at select country, regional, and global levels as relevant and identifying strategic opportunities for private sector GBV and child safeguarding interventions.

Leveraging IFC investment and exploring capital market instruments such as thematic bonds, blended finance, and impact investment as potential sources of funding, expanding support to survivors, and catalyzing action.

Collaborating with internal and external stakeholders to design and implement the Africa GBV and child safeguarding scale-up.
Ensuring effective collaboration with the World Bank and alignment with the GBV risk-related work led by CEG.
Monitoring, evaluating, and learning from interventions.


It is envisaged that the scale-up of IFC GBV Operations will include a strategic focus on enhancing IFC client capacity to mitigate and respond to GBV, alongside broader market-level work to generate greater progress towards addressing GBV through the private sector.


Key areas of work are expected to include:
Internal and external capacity building through cost to business research, case studies, tools and training.

Continuing the implementation of IFC's Respectful Workplaces Program with IFC clients and non-clients, including expanding to selected countries across the region and through working strategically with lead firms to address GBV in their global supply chains.

Embedding child safeguarding in GEID's work on childcare.
Working with financial institutions to detect and address financial abuse.
Working with men and boys to address GBV and child safeguarding.
Working with start-ups or disruptive technology companies to innovate new solutions for GBV, including to address online violence.
Developing standard indicators to capture the outcomes and impact of GBV and child safeguarding activities.
Collaborating with the World Bank

This may include:
Joint programming in select countries.

Designing sector-specific interventions with public and private sector actors, for instance in addressing online violence, GBV and child safeguarding in informal work, or in the transport sector.

Advocacy and technical assistance for legal reform including supporting countries to ratify and implement ILO Convention 190 on Violence and Harassment in the World of Work.

Building the ecosystem for support of victim-survivors by for instance, enacting regulatory reforms, allocating adequate budget for those actors in charge of GBV and child safeguarding response, and relevant training to engage with the private sector.

Strategic communication aimed at raising awareness and changing social norms.

Other duties will include:
Managing GBV staff, consultants, and contractors.
Project management activities including developing concept notes and implementation plans and undertaking regular reporting.

Liaising with IFC's Gender Based-Violence Environmental and Social Governance team to ensure that all GBV operational activities are aligned with IFCs Sustainability Framework.

Representing IFC in public speaking engagements to share experience, lessons learned and to advance the role of the private sector in addressing GBV.

Selection Criteria

Masters degree in International Development, Gender Studies, or a related field;
Minimum of 10 years experience in leading research and advisory services to the private sector on GBV/child protection in emerging markets;
Strong theoretical base in gender, gender-based violence, and the private sector and ability to translate theory into practical applications in context of private sector focused interventions/operations;
Good knowledge of global standards and ethical guidelines for prevention and response to GBV and of key standards and resources on GBV in in development settings;
Familiarity with child safeguarding, rights, emerging issues in diversity and inclusion as well as broader gender issues, including women's employment good practice in private sector;
Work experience in emerging markets, ideally in fragile and conflict environments;
Strong analytical skills, ability to think strategically, analyze and synthesize diverse information sources;
Pragmatic, solution-oriented, problem solver with a high degree of responsiveness and proactivity, coupled with the ability to recognize when a solution is not available; and,

Behavioral Competencies

Excellent interpersonal, listening and communication skills and demonstrated ability to lead and leverage internal and external relationships to foster innovation and work effectively across boundaries in a fast-paced multicultural and virtual environment.

Positive and collaborative attitude and dedication to excellence and professionalism; significant attention to detail and decisive decision-making.

High personal integrity and emotional intelligence, with demonstrated ability to handle sensitive matters in a discreet and respectful manner.

Diplomatic approach and calm under pressure;

Excellent strategic vision and ability to see the "big picture" of country, regional, and global private sector context and translate it into the goals and activities.

Strong focus on proactive, consistent, and timely delivery of results and solutions for clients, governments, and donors, with minimal supervision and a strong focus on creating business value and development impact.

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