Administrative Assistant

4 weeks ago

Nairobi, Nairobi Area, Kenya Kenindia Assurance Company Limited Full time

ABOUT THE COMPANY

The year 1978 proved to be a milestone for the Insurance Sector in the region , Indian Insurance Companies operating in Kenya decided to merge and form a vibrant joint venture with moral and financial support from leading local business elite. The idea became reality on 6th December 1978 with the birth of Kenindia Assurance Company Limited.

JOB SUMMARY

Ensuring compliance and implementation of accounting LIFE and General underwriting policies, processes and procedures in line with the overall business strategy and objectives in matters relating to collection of premiums, management of branch expenses and underwriting.Life Underwriting DutyCreation of new clients in the system for Individual Life business.Collection and adjustment of policy premiums paid through direct debits instruction ,Mpesa, bankers order and local check offsOffering after sale service including loan repayment adjustment, policy revival, quotation and statement printing.Reconciling of local check off payment and follow up on check offs not receivedAssisting all branch intermediaries and liaising with head office where necessary.General Underwriting DutiesEnsuring that all policies/risks that have been ACCEPTED are compliant to underwriting guidelines and Regulators guidelines.Ensuring customer service to both internal and external clients by providing required underwriting services and documents Ensuring premium and data capture within set standardsReviewing, Preparing and dispatching renewal notices.Ensuring compliance to the general underwriting related company communicationGeneral & Life Finance Underwriting Duties Issuing receipts promptly and ensuring that they are dispatched to the clientsPreparing of banking slips and ensuring days collections are banked daily or following dayPreparing and ensuring that daily collections report is in order and sent to head officeEnsuring that files copies of the receipt are filed and hard copies forwarded to head officeProcessing of premium adjustments promptlyGenerating and reconciling agents, brokers and direct clients ledgers, queries and monthly statementsFiling of monthly agents, brokers and direct clients statements'.Managing petty cash imprest for the branchPreparing monthly and annual withholding tax returns and commission reportsEnsuring other administrative work at the branch is performed as per company's expectationsEnsuring customer service to both internal and external clients by providing prompt services that meets and exceeds customer's needs.Any other duties assigned2 or 3 Key Deliverables (specific to this position)Achieve underwriting profitabilityCustomer SatisfactionService DeliveryEnsuring timely premium debitingInternalFinance & AdminClaimsMarketingHRICTReinsuranceLegalLifeAuditRiskExternalService providersIntermediariesFinancial institutionsRegulatorsReinsurersCustomersKRAAuditors

RESPONSIBILITIES

Life Underwriting DutyCreation of new clients in the system for Individual Life business.Collection and adjustment of policy premiums paid through direct debits instruction ,Mpesa, bankers order and local check offsOffering after sale service including loan repayment adjustment, policy revival, quotation and statement printing.Reconciling of local check off payment and follow up on check offs not receivedAssisting all branch intermediaries and liaising with head office where necessary.General Underwriting DutiesEnsuring that all policies/risks that have been ACCEPTED are compliant to underwriting guidelines and Regulators guidelines.Ensuring customer service to both internal and external clients by providing required underwriting services and documents Ensuring premium and data capture within set standardsReviewing, Preparing and dispatching renewal notices.Ensuring compliance to the general underwriting related company communicationGeneral & Life Finance Underwriting Duties Issuing receipts promptly and ensuring that they are dispatched to the clientsPreparing of banking slips and ensuring days collections are banked daily or following dayPreparing and ensuring that daily collections report is in order and sent to head officeEnsuring that files copies of the receipt are filed and hard copies forwarded to head officeProcessing of premium adjustments promptlyGenerating and reconciling agents, brokers and direct clients ledgers, queries and monthly statementsFiling of monthly agents, brokers and direct clients statements'.Managing petty cash imprest for the branchPreparing monthly and annual withholding tax returns and commission reportsEnsuring other administrative work at the branch is performed as per company's expectationsEnsuring customer service to both internal and external clients by providing prompt services that meets and exceeds customer's needs.Any other duties assigned2 or 3 Key Deliverables (specific to this position)Achieve underwriting profitabilityCustomer SatisfactionService DeliveryEnsuring timely premium debitingInternalFinance & AdminClaimsMarketingHRICTReinsuranceLegalLifeAuditRiskExternalService providersIntermediariesFinancial institutionsRegulatorsReinsurersCustomersKRAAuditors

REQUIRED SKILLS

Negotiation, Teamwork, Interpersonal relationships building, Underwriting business, Communication

REQUIRED EDUCATION

Bachelor's degree

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