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Branch Manager at United Bank for Africa

4 months ago

Nairobi, Nairobi Area, Kenya Staffrite Full time

United Bank for Africa (UBA) PLC is a leading pan-African financial services institution with a global footprint. We have a clear purpose to be a role model for African businesses by creating superior value for all our stakeholders. We are looking to fill the position of a Branch Manager.

Roles & Responsibilities

Business Growth

  • Entrench growth by market dominance and market share multiplication
  • Ensure that the overall budget of the Business Office is met and surpassed
  • Keep up to date with business environment information with the objective of identifying business opportunities and maximizing them
  • Network with all potential clients in all relevant categories of own locality

Profitability Management

  • Overall owner of the P&L of the branch and hence managing resources optimally, both human and material to achieving sustainable profitability
  • Driving through the business segments within the branch to ensure maximization of coverage in own locality
  • Develop and manage strategies to increase the share of wallet of all types of customers within own locality

Branch Operations & Leadership

  • Own responsibility for the Business Office – Market Facing & Customer Service functions
  • Ensure effective Customer Service Delivery and Experience across all touchpoints in the branch
  • Responsible for brand and ambience management within the branch
  • Ensure that the Bank's/ Regulatory Authorities' policies and guidelines are complied with at all times
  • Direct and coach the branch team while instituting and driving a learning culture within the branch

KPIs:

  • Achieve the approved PBT for the branch

Job Requirements

  • First degree in any field.
  • Five (5) years' experience with a leading industry player.
  • Additional professional qualifications will be an added advantage particularly in sales and marketing.
  • Proficiency in Microsoft Office Suite.

Key Competency Requirements

Knowledge

Skills/Competencies

  • Must exhibit drive energy, aggression and passion for business development and acquisition
  • Must be technology savvy
  • Ability to evaluate needs of customers and determine what products or service would best serve those needs.
  • Selling and marketing skills.
  • Must be self-solution driven, proactive and have acceptable knowledge of the business environment.
  • Dynamic, analytical and a self-driven individual with the ability to work under pressure, maintaining a professional and helpful attitude at all times.
  • Strong networking skills, for both internal and external networks.
  • Relationship Management skills with excellent communication and interpersonal skills.
Method of Application

The deadline for applications will be on 25/10/2022. Note that only shortlisted candidates will be contacted.

Interested and qualified? Go to United Bank for Africa (UBA) Kenya on to apply