Relationship Manager, SAHL Banking at

2 months ago


Nairobi, Nairobi Area, Kenya KCB Bank Kenya Full time

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016.

The holding company oversees KCB Kenya - incorporated with effect from January 1, and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan.


KEY RESPONSIBILITIES:
Managing and leading customer relations, both corporate and Retail.
Shari'ah compliant product sales and other cross sales of other basket products as per targets
Liaison with Relationship teams and Retail Branch network to grow the business
Risk Management to mitigate losses e.g. Frauds and revenue leakages.
Training and development of direct reports and Business bankers across the branch network
Proper Documentation and administrations of Shariah compliant portfolios, Managing PAR as per set targets.
Participate in inter and intra departmental meetings
Providing general support to the other Colleagues as and when required

Work with Branch managers to ensure that branch colleagues can manage queries and complaints and get them resolved in a timely manner.

Active participation to ensure the team is achieving the desired targets.
Lead generation and conversion to achieve annual budgets.
Relationship deepening for high net worth, Retail and Corporate Clients
Manage strategic Alliances and Ecosystems engagements.
Collaboration with coverage teams to scope opportunities.
Client engagements to position competitively.
Business retention, Organic growth and upselling.

Particulars Detail Specific Field or Qualification Need Type
Education

Bachelor's degree RQ

Professional Qualifications

Sahl Banking Certification RQ
Master's Degree Strategic Management AA

Experience

Broad experience in Banking with at least 5 years in Sahl Business development role
In-depth understanding and working knowledge of Sharia Banking

Detail Minimum No of Years Need Type

Experience Area 1 Relationship Management 5 RQ
Experience Area 2-Credit 5 RQ
Experience Area 3- Banking operations 5 RQ

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