Back Office Associate/Front Office Associate at
4 weeks ago
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE).
The bank possesses a rich heritage in banking.Primary Responsibilities:
Verify outward clearing items such as outward cheques, EFTs, salary transfers and uploads.
Process outward SWIFT and RTGS Remittances.
Verify inward clearing items such as inward cheques, direct debits and outward unpaid cheques.
Verify and authorize in-house cheques in the system.
Investigate and resolve customer inquiries regarding clearing items such as unpaid items, un-and reconciled items.
Act as joint custodian of Branch vault and/or ATM;
Mentor and coach teams.
Conduct daily call backs.
Reconcile the Branch suspense accounts and prepare weekly reports.
Cross -sell the Bank's retail products.
Person Specifications
Bachelor's degree in a Business related field from a recognized institution.
Part completion of CPA (K), ACCA or its equivalent.
At least one to three years relevant experience.
Excellent communication and interpersonal skills.
Good people-management skills.
Excellent planning and organization skills.
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