Assistant Executive Housekeeper at

1 month ago


Nairobi, Nairobi Area, Kenya Marriott Full time
Marriott International, Inc.

is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,700 properties under 31 leading brands spanning 138 countries and territories.

Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


JOB SUMMARY
Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position directs and works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

CANDIDATE PROFILE

Education and Experience :
High school diploma or GED; 2 years experience in the housekeeping or related professional area.

OR

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.


CORE WORK ACTIVITIES
Managing Housekeeping Operations and Budgets

Ensures knowledge and understanding of OSHA regulations are up to date.
Oversees all lost and found procedures.

Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

Inventories stock to ensure adequate supplies.
Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
Works effectively with the Engineering department on guest room maintenance needs.
Understands and complies with loss prevention policies and procedures.
Ensures all employees have proper supplies, equipment and uniforms.
Supervises daily shift operations and ensures compliance with all housekeeping policies, standards and procedures.
Assists in supervising an effective inspection program for all guestrooms and public space.
Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.
Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.

Ensuring Exceptional Customer Service

Handles guest problems and complaints seeking assistance from supervisor as necessary.
Assists in the review of comment cards and guest satisfaction results with employees.
Empowers employees to provide excellent customer service within guidelines.

Conducting Human Resources Activities

Supports training initiatives for all current and new employees.
Participates as needed in the investigation of employee accidents.
Communicates performance expectations to Housekeeping employees in accordance with job descriptions for each position and monitors progress.
Coaches, counsels and encourages employees.
Manages payroll administration.
Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.
Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
Communicates areas in need of attention to staff and follows up to ensure understanding.
Participates as needed in the interviewing and hiring of Housekeeping employee team members with the appropriate skills.
Handles employee progressive disciplinary procedures as required.

Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.

Supervises the Housekeeping shifts including "breaking out the house."
Sets a positive example for guest relations.
Participates in the employee performance appraisal process, giving feedback as needed.

  • Nairobi, Nairobi Area, Kenya Avenue Healthcare Full time

    Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare.Job Objective/PurposeLead the Housekeeping Department by developing and implementing departmental objectives in line with the Avenue group's...


  • Nairobi, Nairobi Area, Kenya Kingfisher Hotels Full time

    Kingfisher Nest Hotel, located in the heart of Westlands, Nairobi, offers the ultimate urban experience with the exceptional facilities and pristine service.SummaryWe are looking for an Executive Housekeeper. The role is based in Nairobi Kenya.


  • Nairobi, Nairobi Area, Kenya Accor Full time

    Job DescriptionPrepare the morning reports showing occupied, vacant, check outs and out of order rooms for the Housekeeping Department as required Assist the Head of Department with the productivity, motivation and development of all line Team Members within the Housekeeping departmentBe accountable to the Head of Department for maintaining the productivity...


  • Nairobi, Nairobi Area, Kenya Accor Hotels Full time

    JOB SUMMARYQualificationsProven experience as a Housekeeping Supervisor or similar role in a hotel environment.Excellent knowledge of cleaning and sanitation products, techniques, and methods.Strong organizational and time-management skills.Ability to prioritize tasks and delegate effectively.Exceptional communication and interpersonal skills.Attention to...

  • Assistant Housekeeper

    1 month ago


    Nairobi, Nairobi Area, Kenya Accor Hotels Full time

    JOB SUMMARYQualificationsDiploma or Degree preferably in hospitality or related field.Minimum 4 years of relevant industry experience, minimum 2 years in a management level position.Experience in luxury hotel / resort environment.Oral and written fluency in English. Ability to converse in other languages is an advantage.Working knowledge of Microsoft Office...

  • Assistant Housekeeper

    1 month ago


    Nairobi, Nairobi Area, Kenya Accor Full time

    Job DescriptionConsistently offer professional, friendly and engaging service. Lead and assist the Executive Housekeeper in the day-to-day operation of the department and ensure service standards are followed. Conduct regular inspections of all guest rooms / Public Areas. Identify training needs and train all Supervisors and Colleagues as required. Work...

  • Housekeeping Manager

    2 weeks ago


    Nairobi, Nairobi Area, Kenya Stedmak Gardens and Recreational Centre Full time

    Stedmak Gardens and Hotel is one of a kind hotel, apart from being located in a serene and superb surroundings and also neighboring popular landmarks like the Bomas of Kenya.Job Summary: Stedmak Gardens is seeking a dedicated and experienced Housekeeping Manager to lead and oversee all aspects of our housekeeping operations. The ideal candidate will ensure...


  • Nairobi, Nairobi Area, Kenya Vihiga County Government Full time

    Vihiga County whose headquarters is in Mbale is Located in the Western Region of Kenya. It boarders Nandi to the East, Kisumu County to the South, Siaya County to the West and KAKAMEGA County to the North. It is one of the four Counties in the former Western Province. Vihiga County has five Constituencies; Luanda, Emuhaya, Hamisi, Sabatia and Vihiga.Duties...

  • Desk Co-ordinator

    1 month ago


    Nairobi, Nairobi Area, Kenya Accor Full time

    Job DescriptionCoordinate with housekeeping staff to optimize workflow and task delegation.Serve as the bridge between housekeeping, front office, and other key departments.Assist in crafting and managing staff schedules to meet operational demands efficiently.Support the Housekeeping Manager in task prioritization and distribution.Maintain vigilance over...

  • Executive Assistant

    2 months ago


    Nairobi, Nairobi Area, Kenya Homart Kenya Full time

    Key Responsibilities:Administrative Support:Manage the CEO's calendar, including scheduling meetings, appointments, and travel arrangements. Draft, review, and edit correspondence, reports, presentations, and other documents on behalf of the CEO. Handle incoming and outgoing communications, including emails, phone calls, and mail, ensuring timely...

  • Executive Assistant

    1 month ago


    Nairobi, Nairobi Area, Kenya Oasis Outsourcing Full time

    ABOUT THE COMPANYWe are a Business Process Outsourcing company in Kenya. We offer reliable data annotation, customer support, and outsourced HR services.JOB SUMMARYThe Executive Assistant will provide high-level administrative support to the executive team, ensuring smooth and efficientbusiness operations. The ideal candidate should have 3 to 5 years of...

  • Executive Assistant

    3 months ago


    Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full time

    Administration jobs in Kenya. IntroductionEstablished in 2004, the Aga Khan University Medical College in East Africa seeks to provide high quality education for health professional leaders who will then go on to become reputable specialists generating a positive and lasting impact in the lives of their patients and in the communities they serve.Our goal is...


  • Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full time

    Admin JobsJob Description:The role of the Senior Executive Assistant is crucial in supporting the CEO by efficiently managing day-to-day activities, schedules, and confidential information. The ideal candidate should have vast experience in assisting top-level executives and be dedicated to ensuring seamless executive operations and strategic...

  • Executive Assistant at

    3 months ago


    Nairobi, Nairobi Area, Kenya Alight Full time

    We are and always have been about amazing global citizens taking action to change our world. Forty years ago, Chicago businessman Neal Ball recruited a volunteer relief team who deployed to the Thai-Cambodian border.PURPOSEThe role of the Executive Assistant is to facilitate the day-to-day work of the Executive Director (ED) and as appropriate, the Senior...


  • Nairobi, Nairobi Area, Kenya Space for Giants Full time

    Space for Giants is an international conservation organisation that protects the great wildlife landscapes that Africa's remaining elephants need to survive and thrive.These landscapes give homes to giants, but they also bring great value to people and nations: biodiversity, livelihoods and enterprise, new medicines, carbon storage, even the very oxygen we...

  • Tailor at

    1 month ago


    Nairobi, Nairobi Area, Kenya Accor Full time

    Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation propertiesResponsibilitiesAssists in the issuing of linen and uniforms and enforce the policy of a clean garment for a soiled one. Sort out any stained linen, and send to washer for special treatment Do have a random check on pantries, F&B...

  • Executive Assistant

    5 days ago


    Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full time

    Admin jobs in Nairobi Gross Salary: Kshs 70-90K,Reporting to: C.O.OOur client is a leading Kenyan media house. They seek to hire an Executive Assistant whose responsibility will be to offer administrative support in a well-organized and timely manner to ensure smooth running of the operations of the COO's office.Read>>Interview Anxiety: 4 Strategies to Boost...

  • Executive Assistant

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Emerge Egress Consulting Full time

    Emerge Egress Consulting is a Management and Training Consulting established in 2017 (herein referred as EEC). EEC specializes in offering tailored and proficient HR Management training and team building services.Core Duties and Responsibilities Conducting business and personal diary management, email management as appropriate. Organizing and diarizing the...


  • Nairobi, Nairobi Area, Kenya Classic Mouldings Limited Full time

    Classic Mouldings is an Interior Design & Construction services company that has been in existence since 1991. Over the years we have developed a distinct reputation for design expertise and proficiency to become one of the leading design firms in the field.Key DutiesInventory Management: Assist in receiving goods, stacking them according to the recommended...


  • Nairobi, Nairobi Area, Kenya Superior Homes Full time

    Superior Homes, with over 45 years of building experience, has helped thousands of families make their housing dreams come true. Superior Homes utilizes a state of the art building facility, skilled craftsmen, and the newest building technologies to offer a better way of building a new home.SummarySuperior Homes Kenya PLC is a real estate developer who takes...