Guest Experience Officer

Job Summary As a Customer Experience Officer, you will provide phenomenal customer experience at the NCL Head office. In this role, you will interact with our clients one-on-one daily, provide customer service and use consultative techniques to retain customers. You will be working with and through others, building and maintaining relationships and working...

Kingfisher Nest Hotel, located in the heart of Westlands, Nairobi, offers the ultimate urban experience with the exceptional facilities and pristine service.SummaryAs the Hotel Front Office Manager, you will be responsible for ensuring the smooth operation of the front desk, guest services, and reservations in our 4-star hotel. You will lead a team of front...

As the Hotel Front Office Manager, you will be responsible for ensuring the smooth operation of the front desk, guest services, and reservations in our 4-star hotel. You will lead a team of front desk staff to provide excellent customer service to our guests and ensure that all front office operations run efficiently.Key Responsibilities:Manage and oversee...

Hotel Front Office ManagerAre you passionate about delivering exceptional service to guests in a 4-star hotel? We are looking for a Hotel Front Office Manager to lead our front desk team and ensure a smooth operation.Key Responsibilities:Manage and oversee front office operations, including reservations, check-in/check-out, and guest services.Train,...

Kempinski Hotels S.A. is Europe's oldest luxury hotel group. The group now has its head office in Geneva but was founded in Berlin in 1897 as the 'Hotelbetriebs-Aktiengesellschaft'.Key ResponsibilitiesUnder the supervision of the Departmental Trainer and Training Manager, The trainee shall learn how to: Check in the arriving guest and check out the departing...

This is the story of a different place. A place where conveniences, thoughtful service and flexible spaces help guests and colleagues move seamlessly from work to play, from frenzied to relaxed. We are that welcoming place, where guests and colleagues find uncomplicated experiences in a casual atmosphere.Summary To provide courteous, professional, efficient...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original...

We provide solutions to alleviate global hunger and poverty through the promotion of economic development and self-sufficiency.ResponsibilitiesReception Duties:Answer phones and receive guests and clients. Coordinating with ICIPE main gate in case of guests visiting IFDC officesAdministrative Support duties:Coordinate the movement of parcels in and out of...

M.P Shah Hospital is looking to recruit a professional, and evidence-driven person for a vacancy in Corporate Communications and Public Relations Division, as a Customer Experience Officer. Reporting to the Customer Experience Manager – Corporate Communications and Public Relations Division, the job holder will serve as the as a first impression of the...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job RefNo:JAML017SummaryRole Purpose The role...

For every guest who travels with us, we send a child to school. Just another reason to travel with the nine-time #1 World's Best Safari Outfitter (Travel + Leisure). Travel+Leisure wrote that Micato treats guests like "well-loved, out-of-town relatives."Duties & Responsibilities Issuing hotel vouchers and reservations arrangement of local and international...

MNC Consulting Group Limited services include but not limited to; Accountancy, Audit & Assurance, HR Development, Financial & Investment Advisory, Taxation, Mngmt Consulting.ROLESGreeting guests with direct eye contact and a smile, welcoming them to the facility. Make guest reservations for services. Creating content about the business and posting them on...

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation propertiesSummaryFirst impressions are everything As a Guest Services Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What is in it For...

Reporting to the Reservation Manager, the primary responsibility is to handle reservations for guests and incoming calls in a professional and friendly manner at a leading Luxurious Tour Company.Duties & ResponsibilitiesIssuing hotel vouchers and arranging reservations for local and international toursFollowing up on booking confirmationReconfirming guests'...

The International Union for Conservation of Nature (IUCN) is a membership Union uniquely composed of both government and civil society organisations. It provides public, private and non-governmental organisations with the knowledge and tools that enable human progress, economic development and nature conservation to take place together.MAJOR...

Pursuant to Article b) of the Constitution of Kenya, 2010, and Section b) of the County Governments Act, 2012, the County Public Service Board of Busia would like to employ interested and qualified Persons to fill the following Positions in the Office of Governor.Duties and Responsibilities:Handling public concerns and issues. Facilitating citizen's...

JOB DESCRIPTIONMAJOR RESPONSIBILITIES:The Regional Office Driver is responsible for providing driving and chauffeur duties to assigned staff/guests of IUCN Regional Office. S/he ensures the highest standards of discretion and integrity, sense of responsibility, excellent knowledge of protocol and security issues. The Regional Office Driver also demonstrates...

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients.JOB SUMMARY:The purpose of the Officer, Customer Experience role is to handle first line SBM Bank services including, answer...

Pursuant to Article b) of the Constitution of Kenya, 2010, and Section b) of the County Governments Act, 2012, the County Public Service Board of Busia would like to employ interested and qualified Persons to fill the following Positions in the Office of Governor.Duties and Responsibilities:Organizing and coordinating official events; Ensuring compliance...