Senior Underwriter

1 month ago


Nairobi, Nairobi Area, Kenya Britam Full time
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange.

The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi.


Job Purpose:
Providing assistance to the General Manager - Health in implementing the Underwriting & Retention philosophy

Key responsibilities:

Implement underwriting philosophy, strategy, process, and guidelines for medical insurance business to ensure profitability and achievement of the set loss ratio targets.

Analyse proposed risks and make decisions to accept or reject.
Determine the rates and terms to charge, assist in the Rating for large and moderate risks.
Ensure risk survey recommendations are communicated in time and follow up implementation.
Ensure compliance to the company credit policy.
Manage company records and ensure proper filing of client information both manual and electronic

Delegated Authority:
As per the approved Delegated Authority Matrix
Perform any other duties as may be assigned from time to time.
Build and manage relationships with brokers, agents, and other intermediaries.

Monitor market trends and competitor activities to stay informed about industry developments and Stay updated on changes in laws and regulations that may affect client retention efforts.

Work closely with sales, marketing, actuarial, and claims departments to align underwriting and retention strategies with
business goals.
Proactively manage the policy renewal process to ensure timely renewals and minimize lapses in coverage.
Review and negotiate renewal terms and conditions with clients to retain their business.
Develop and implement strategies to improve client retention rates.

Requirements

Knowledge, experience and qualifications required:
Bachelor's degree (insurance option preferred).
Professional qualification in Insurance (ACII or IIK).
6-8 years' experience in medical underwriting.
Proven experience in managing and nurturing client relationships.
Track record of achieving client satisfaction and retention targets.

Technical/ Functional competencies:
Knowledge of insurance regulatory requirements.
Knowledge of insurance products.
Inter Personal,Relationship and Customer Relation Skills.

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