Senior Account Executive, Business Retention – Western Region at

4 weeks ago


Nairobi, Nairobi Area, Kenya Minet Kenya Full time

Minet is a trusted pan-African advisor that meets the uncertainties of tomorrow by delivering risk and human capital solutions today.

As the largest Aon Global Network Correspondent, Minet has access to a network of over 50,000 colleagues in 120 countries as well as proprietary data, research and analytics which enable us to manage and secure the risks of tomorrow and provide clients with an unrivalled advantage.

Purpose for the Job
Manage key accounts and ensure business retention and organic growth.
Duties and Responsibilities'

The duties and responsibilities are:
Business Retention

Relationship management with various client contacts.
Understand the client's priorities.
Draw up and ensure implementation of the client promise plan.
Ensure client annual service plan is in place and adhered to.

Carrier Management

Seek appropriate wordings.
Develop service level agreements.
Ensure clients are placed with secure carriers.

Operational

Invoicing and collection of underwriter endorsements.
Issue policy documents to clients.
Audit policy documents to ensure they reflect the client's expectations.
Grow accounts organically.
Claims Management.
Support sales team.

Key Result Areas

The accountability areas are as follows;

Quality Service & relationship management.
100% Business Retention.
Debt Management.

Key Competencies
Knowledge And Skills Required

Organizational and analytical skills
Excellent communication skills.
Persuasion skills.
Five (5) years of experience in general insurance

Professional and Academic Qualifications

Bachelor's degree in business.
Diploma in Insurance

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