sales representative
3 weeks ago
Who We are:
S&S is a vertically integrated textile solutions provider based in Ruiru, Kenya. We design, produce and distribute a vast array of textile consumer solutions in Sub-Saharan Africa under our two brands
butterfly and texStyle.
For further information about us, kindly visit our website:
/
What drives us:
Our energy, focus and commitment are directed towards living our Purpose
which is: Empower Africa's Potential and Authenticity. We thrive in
providing exceptional solutions to our customers proactively in a way that
leaves them feeling valued and totally fulfilled; and to have S&S as their
preferred Textile Solutions Provider.
Our Team is made up of Purpose Driven, Committed, Curious and
Exponentially Driven people who strive to add value in all they do – with the
Customer in mind always.
SALES REPRESENTATIVE (LOCAL) JOB PROFILE
Designation Sales Rep – Local (Nairobi/ Central/ Nyanza Kenya Market)
Function Sales
Leadership Level Specialist
Reports To Sales Manager / Head of Sales
Direct Reports None
CORE RESPONSIBILITIES
Customer Prospecting, Acquisition & Market Expansion
• First-hand knowledge of and network building skills specifically for the markets of the counties of
Nairobi, Kiambu, Kirinyaga, Nyeri, Embu, Meru, Isiolo, Laikipia, Muranga, Tharaka-Nithi, Kisumu,
Homabay, Migori, Kisii, Siaya, Busia, Kericho, Bomet, Kakamega (herein termed as Nairobi, Central or
Western Kenya)
• Prospect and Acquire Key Customer partners in our B2B channel in line with the requirements of
growth of our Expansion business units as well as our turnaround business units
• Actively execute the acquisition of the prospects as per the targets
Relationship Management
• Build and maintain long relationship with the Customer to generate trust
• Market and story tell our brands and products and services – existing and new
• Keep the customer engaged actively via virtual & in person client engagement
Customer-wise Sales Growth & Forward Planning
• Managing primary wholesalers, importers and agents
• Monitor key accounts performance and drive business optimization and growth in range, variety and
frequency
Order Processing & Fulfilment Planning
• Timely order placement into the system
• Timely, collaborative communication with the relevant Teams
• Proactive sharing of information with the customer
• Develop and execute fulfilment plans with the customers
Market Insights & Learnings
• Actively and dynamically know our consumers, customers, markets, competitors, opportunities
• Learn from behaviors of customers/consumers to understand them better
• Provide the Company with marketing/sales intelligence to drive market leadership
• Have a good understanding and leveraging on local culture
• Understand the customers business, their clients, the challenges, the pain points, and the areas of
growth
Differentiation & Innovation Commercialization
• Actively innovate offerings through in-depth and extensive customer and consumer driven insights
• Proactively drive new offerings in the market execute commercialization
Drive Universe Depth & Spread in Markets
• Execute sales and distribution plan for all business units in the focus regions as per this JD
• Drive sustainability through the spread of multiple universe offerings in core markets and through key
customers
Brand Positioning & Buyer Experience
• Deeply understand and drive our Brands products & services in the market
• Proactively engage with customers on brands and products all the time
KEY DELIVERABLES
Sales Growth
• Achieve year round active business activity in the markets of Central Kenya
• Drive Growth of 20% YoY for next 3 years for our Expansion business units
• Drive Growth of 10% YoY for next 3 years for our Turnaround business units
Customer Acquisition & Market Expansion
• Establish key customers across all expansion and turnaround business units
• Cultivate and develop eco systems of primary users in expansion business units to enable brand
differentiation
Brand & Product Differentiation
• Drive brand awareness, loyalty, and growth through value propositions localized for the user base in
each market
Sales Strategy Execution
• Drive growth to achieve a minimum of 20% YOY Growth over next 3 years across our Expansion
business units
• Drive growth to achieve a minimum of 10% YOY Growth over next 3 years across our Turnaround
business units
Key Customer Growth Pathways
• 40 Key Accounts Growth strategy execution with a growth path of a minimum of 35% YoY growth
over the next 3 years evenly spread across Expansion business units
KEY DECISION MAKING
Sales Targets Achievement
Customer Base & Acquisition Growth
Sales Pipeline & Forecasting
Managing Credit Risk
KEY SKILLS & COMPETENCIES
Products, Sector & Market Knowledge
Excellent Sales and Negotiation Skills
Hi Trust Customer Relationship Builder
Multi Cultural & Multi Lingual
Results Driven
Market Learning Led
COMPANY EXPECTATIONS
Uphold and live the Organization's Core Values & Culture
Understanding the Company Strategy
Execute and Realize the Goals of the Company
Market Focus and Commercialization Approach
Customer Growth Driven
Problem Solving and Team Player
Self Driven & Accountable
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