Customer Experience Officer

4 weeks ago


Nairobi, Nairobi Area, Kenya Equity Afia Full time

ABOUT THE COMPANY

We are a network of franchised medical out patient centres run by qualified and experienced doctors who have come together to provide high quality, affordable and accessible healthcare to most Kenyans.

JOB SUMMARY

Qualifications/Requirements
• Diploma in Front Office Administration/BusinessAdministration/ Health records or an equivalent qualification
• At least two (2) years working in a service oriented industry
• Basic accounting skills
• Computer proficient
• Customer service oriented

RESPONSIBILITIES

REQUIRED SKILLS

Office reception, Secretarial work, Documentation and record keeping

REQUIRED EDUCATION

Diploma, Associate's degree



  • Nairobi, Nairobi Area, Kenya Oasis Healthcare Full time

    Oasis healthcare group is a company that runs a chain of facilities which aim to provide a 3 tier referral system to enable clients benefit from quality healthcare and also be seen by all appropriate healthcare cadre when need arises.SummaryThe Customer Experience Officer will be responsible for enhancing the overall experience of patients and visitors. The...


  • Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full time

    Customer care jobs in Kenya. Madison Investment Managers Limited is a member of the Madison Group and is a leading Investment Management Company in Kenya licensed by the Capital Markets Authority and the Retirement Benefits Authority. The Company is recruiting for the above position.The Customer Experience Officer position will be located at the Company's...


  • Nairobi, Nairobi Area, Kenya Ngao Credit Limited Full time

    Job Summary As a Customer Experience Officer, you will provide phenomenal customer experience at the NCL Head office. In this role, you will interact with our clients one-on-one daily, provide customer service and use consultative techniques to retain customers. You will be working with and through others, building and maintaining relationships and working...


  • Nairobi, Nairobi Area, Kenya Jubilee Insurance KE Full time

    ABOUT THE COMPANYJubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Today, Jubilee is the number...


  • Nairobi, Nairobi Area, Kenya Jubilee Insurance KE Full time

    ABOUT THE COMPANYJubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Today, Jubilee is the number...


  • Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full time

    M.P Shah Hospital is looking to recruit a professional, and evidence-driven person for a vacancy in Corporate Communications and Public Relations Division, as a Customer Experience Officer. Reporting to the Customer Experience Manager – Corporate Communications and Public Relations Division, the job holder will serve as the as a first impression of the...


  • Nairobi, Nairobi Area, Kenya Equity Afia Full time

    ABOUT THE COMPANYWe are a network of franchised medical out patient centres run by qualified and experienced doctors who have come together to provide high quality, affordable and accessible healthcare to most Kenyans.JOB SUMMARYQualifications/Requirements• Diploma in Front Office Administration/BusinessAdministration/ Health records or an equivalent...


  • Nairobi, Nairobi Area, Kenya Equity Afia Full time

    ABOUT THE COMPANYWe are a network of franchised medical out patient centres run by qualified and experienced doctors who have come together to provide high quality, affordable and accessible healthcare to most Kenyans.JOB SUMMARYQualifications/Requirements• Diploma in Front Office Administration/BusinessAdministration/ Health records or an equivalent...


  • Nairobi, Nairobi Area, Kenya Jubilee Insurance KE Full time

    ABOUT THE COMPANYJubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Today, Jubilee is the number...


  • Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full time

    Customer care jobs in Kenya. About Carepay:CarePay Group is an international, fast-growing fintech company with offices in Kenya, Nigeria and the Netherlands. Our vision is to make mobile health insurance accessible to everyone by using state-of-the-art technology against no marginal costs. We strongly believe in leveraging the mobile technology revolution...


  • Nairobi, Nairobi Area, Kenya Ecosafi Full time

    Delivering a better way to cookCustomer Experience LeadResponsibilitiesCall Center Management:Oversee Call Center operations, including inbound and outbound customer interactions. Develop and implement best practices for call handling, escalation procedures, and quality assurance. Train and coach Call Center staff to deliver excellent customer service....


  • Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full time

    Customer service job vacancies in Kenya. Equity Afia is a group of qualified and experienced doctors who have come together as a network of medical entrepreneurs with the aim of providing high quality, affordable and accessible healthcare to the majority of Kenyans. Meet our able team on ground to serve you.Read>>Enhance Your CV: 4 Tips to Get More...


  • Nairobi, Nairobi Area, Kenya Equity Afia Full time

    Equity Afia is a group of qualified and experienced doctors who have come together as a network of medical entrepreneurs with the aim of providing high quality, affordable and accessible healthcare to the majority of Kenyans. Meet our able team on ground to serve you.Qualifications/Requirements Diploma in Front Office Administration/Business Administration/...


  • Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full time

    Equity Afia is a group of qualified and experienced doctors who have come together as a network of medical entrepreneurs with the aim of providing high quality, affordable and accessible healthcare to the majority of Kenyans. Meet our able team on ground to serve you.Qualifications/RequirementsDiploma in Front Office Administration/Business Administration/...


  • Nairobi, Nairobi Area, Kenya Optiven Limited Full time

    ABOUT THE COMPANYOptiven Limited is a Real Estate company founded to empower property investors in Africa. Our flagship product is Value Added Plots which have been transformed and made suitable for immediate settlement and futuristic capital gain focus. Optiven is the market leader in the industry and was recently crowned Number One Company in Kenya and the...


  • Nairobi, Nairobi Area, Kenya CarePay Ltd Full time

    CarePay is a Kenyan company that administers conditional healthcare payments between funders, patients and healthcare providers. Through our M-TIBA platform, CarePay directs funds from public and private funders directly to patients into a "health wallet" on their mobile phoneMAIN PURPOSE OF THE INTERNSHIP:Join us for a 3-6 month program offering personal...


  • Nairobi, Nairobi Area, Kenya Roche Full time

    JOB SUMMARYYour Profile:You have keen interest in continuously building personal network and posses good negotiation skills coupled with data based approach with strong conflict management skillset.You are resourceful and flexible in problem solving and working in a collaborative and inclusive manner.You have ability to see bigger picture and develop future...


  • Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full time

    Customer care jobs in Kenya. Job SummaryThe Customer Experience Specialist- Coast Region-is responsible for building, maintaining and growing lasting client relationships to position Liberty Life as the Pension, Group Life and Retail Life Provider of choice.Read>>CV Revamp: How to Modernize It for the Digital AgeKey ResponsibilitiesDeliver exceptional...


  • Nairobi, Nairobi Area, Kenya Liberty Life Full time

    Liberty Life Assurance Kenya is a life insurance provider that has been providing relevant products to Kenyans for over 50 years. Our purpose at Liberty is to make a difference in people's lives by making financial freedom possibleSummaryAre you passionate about providing customers with a top-notch experience ? We're looking for a Customer Experience...


  • Nairobi, Nairobi Area, Kenya MNC Consulting Group Limited Full time

    MNC Consulting Group Limited services include but not limited to; Accountancy, Audit & Assurance, HR Development, Financial & Investment Advisory, Taxation, Mngmt ConsultingSummaryThe ideal candidate will excel in customer service, possess strong organizational skills, and manage front desk operations seamlessly, ensuring an enjoyable client experience from...