Branch Manager at
3 months ago
Mwananchi Credit Limited was incorporated as a private limited company under the Companies Act (Cap 486) of the Laws of Kenya.
It initially started operations under the names Mwananchi Microlink Ltd which was incorporated on 15th April 2010.Job Summary
The Branch Manager bears the responsibility of the branch, its employees, reputation and portfolio.
Provides leadership to the day-to-day operations of the branch, achievement of branch targets, while maintaining focus on the company's strategic goals, and maintains a healthy relationship with staff, clients, government bodies and market leaders.
ResponsibilitiesIdentify and implement action plans and regularly track and review Branch performance to ensure the achievement of the set targets for the branch.
Responsible for preparation and submission of daily, weekly and monthly reports to the senior management.Promote high level customer service culture in the branch for potential acquisitions.
Achieve set sales & Collections targets.
Stimulate branch growth through marketing of Mwananchi Credit Limited products and recruitment of new clients. Cross sell all products and services to both existing and potential clients.
In charge of repeat business in the branch.
Maintain high quality portfolio by ensuring on timely payments of loans and being zero tolerant to arrears.
Conduct customer visits and ensure recoveries where necessary
Qualifications
The incumbent must be Holder of Bachelor's Degree in Business Management or equivalent from a recognized university.
Minimum of 5 years Branch Management experience in a Financial institution.
Computer literacy and proficiency.
Strong interpersonal, management and demonstrable leadership skills
Excellent communication skills with people at all levels and backgrounds
Demonstrated ability to build cohesive teams to achieve goals through teamwork
Customer service orientation and commercial awareness
Utmost professional integrity
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