Branch Manager at

1 month ago

Nairobi, Nairobi Area, Kenya Chai Sacco Society Full time

Chai Sacco Society Limited was registered in 1973 to offer financial services to KTDA employees both at the factories and Head Office.

In 1999, Front Office Service Activity (FOSA) was started and has evolved to a fully-fledged Deposit Taking Society

Purpose of the Job
Ensure continuous development and effective management of products, services with a view to achieving set goals and objectives of the Society at the Branch Level
Duties and Responsibilities

Management Roles and Responsibilities

Oversee operations in the branch and ensuring branch compliance with operational guidelines and procedures.
Ensure proper and efficient management of branch treasury.
Ensure proper handling of cash in transit to and from the branch.
Supervision and monitoring of staff at the branch level.
Oversee performance management of staff at the branch level.
Facilitate loan approval, disbursement and monitoring the recovery.
Foster customer relations and safeguarding the organization's corporate image.
Monitor and approve payments in accordance with approved budgets and authorized expenditure.
Ensure preparation of accurate monthly reports and any other report if and when required.
Adequate implementation of internal controls to safeguard the members funds, property and assets of the Society.
Facilitate marketing of the Society's products and services at branch level.
Implement and sustain branch strategies for growth in line with Society's strategies and set targets.

Authorize and approve transactions, and other services within the delegated authority and countersigned by another authorized officer when necessary.

Implement control mechanism that will ensure operations in the Branch are in accordance with basic operational risk principles, and department manuals

Operational Roles and Responsibilities

Communicating with appropriate management and staff personnel as well as providing periodic reports.

Ensures that the branch is properly staffed and that the employee is trained to meet customer service needs as well as sales objectives.

Provides for the proper security, maintenance and cleanliness of the branch.
Be accountable for customer service, sales performance and the general image of the Society at the branch level.
Reviews employee performance throughout the probationary period and on an annual basis thereafter.
Continually review and measure team activities against performance targets.
Provides periodic reports to the Branch Operations Manager and other groups as required
Perform any other duties as may be assigned from time to time

Key Result Areas

The accountability areas are as follows:
Increased market share
Improve and sustain high standards of customer service
Achievement of targets
Increased awareness of the Sacco's products and services
Timely resolution of customer service complaints
Efficient customer marketing strategies
Effective cost control
Proficient interpersonal relations, communicative, and sales skills
Demonstrated management and supervisory skills sufficient to manage
Commercial lending authority
A thorough knowledge of the features and benefits of all Sacco products and services
A working knowledge of Sacco operating policies and procedures.
Visual and auditory skills

Job Specifications

Education

Bachelor's degree in Business Administration, Finance or Marketing or equivalent
A Master's degree will be an added advantage
Membership in a professional body

Skills Required

Computer literate
Strong interpersonal skills with excellent communication and presentation skills
Ability to focus and execute on defined projects, with the potential to grow the business

Minimum Experience Required

5 years working experience in a similar set up (three years must be in a supervisory or management level)

  • Branch Manager

    1 month ago

    Nairobi, Nairobi Area, Kenya Baron Capital Limited Full time

    ABOUT THE COMPANYBaron Capital Limited is a non-deposit Taking Lending Institution, registered in the republic of Kenya in the year 2016.JOB SUMMARYWe are seeking a dynamic and results-oriented Branch Manager to lead our Kitengela branch. The successful candidate will be responsible for managing branch operations, driving sales and growth, ensuring excellent...

  • Branch Manager

    1 week ago

    Nairobi, Nairobi Area, Kenya NCBA Group Full time

    The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to...

  • Branch Manager at

    1 week ago

    Nairobi, Nairobi Area, Kenya Phoenix Capital Full time

    PHOENIX CAPITAL LTD is a micro financ,e company based in Kenya with branches in the CBD, Kilimani, Utawala and BuruBuru.SummaryYou will be responsible for managing resources, staff, developing and attaining sales goal. Delivering customer service, maintaining a healthy portfolio, implement strategies on penetration of business segments, markets and growing...

  • Branch Manager at

    2 months ago

    Nairobi, Nairobi Area, Kenya Mwananchi Credit Ltd Full time

    Mwananchi Credit Limited was incorporated as a private limited company under the Companies Act (Cap 486) of the Laws of Kenya. It initially started operations under the names Mwananchi Microlink Ltd which was incorporated on 15th April 2010.Job SummaryThe Branch Manager bears the responsibility of the branch, its employees, reputation and portfolio. Provides...

  • Branch Manager at

    2 months ago

    Nairobi, Nairobi Area, Kenya Romageco Kenya Ltd Full time

    Romageco (K) Ltd was set up in 1989. We supply suspension systems and 4X4 accessories.Job purpose:The purpose of the role is to manage the company branch (at any location) to achieve growth and profitability through operations, sales, and business development activities management in liaison with other functional departments at the Head office.Key...

  • Branch Manager at

    2 months ago

    Nairobi, Nairobi Area, Kenya Phoenix Capital Full time

    PHOENIX CAPITAL LTD is a micro financ,e company based in Kenya with branches in the CBD, Kilimani, Utawala and BuruBuru. The company offers ethical and innovative financial services to the formally employed, business people and under-served employees.ROLE PROFILE:BRANCH MANAGER.You will be responsible for managing resources, staff, developing and attaining...

  • Branch Manager

    1 month ago

    Nairobi, Nairobi Area, Kenya Chai Sacco Full time

    ABOUT THE COMPANYChai Sacco Society Limited was registered in 1973 to offer financial services to KTDA employees both at the factories and Head Office.In 1999, Front Office Service Activity (FOSA) was started and has evolved to a fully-fledged Deposit Taking Society with branches in Nairobi and Litein and a marketing office in Mombasa. The Society intends to...

  • Branch Manager at

    3 weeks ago

    Nairobi, Nairobi Area, Kenya Corporate Staffing Full time

    Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries.Key responsibilities and accountabilities:General...

  • Branch Manager at

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Sidian Bank Full time

    At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience...

  • Branch Manager at

    3 days ago

    Nairobi, Nairobi Area, Kenya Baron Capital Limited Full time

    Baron Capital Limited is a non-deposit Taking Lending Institution, registered in the republic of Kenya in the year 2016. We started our operations in January 2017 in Ongata RongaiOur products include: Logbook Loans. Title Deed Loans. Asset Financing. Loan Buy Off.Job Summary:We are seeking a dynamic and results-oriented Branch Manager to lead our Kitengela...

  • Branch Manager

    2 months ago

    Nairobi, Nairobi Area, Kenya Mwananchi Credit Limited Full time

    JOB SUMMARYDesired Skills:QualificationsThe incumbent must be Holder of Bachelor's Degree in Business Management or equivalent from a recognized university.Minimum of 5 years Branch Management experience in a Financial institution.Computer literacy and proficiency.Strong interpersonal, management and demonstrable leadership skillsExcellent communication...

  • Branch Manager at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Granary Capital Limited Full time

    Granary Capital Ltd is a Credit Only micro finance company licensed to carry out the business of providing a wide range of financial services.SummaryReporting to the Business Development Manager, The Branch Manager through teamwork will be responsible for business growth, service delivery, compliance and ensuring efficient day-to-day operations of the...

  • Branch Manager at

    2 months ago

    Nairobi, Nairobi Area, Kenya Middle East Bank Kenya Ltd Full time

    Middle East Bank Kenya Ltd (MEB) was incorporated in Kenya in October 1980 and established business in August 1981 with branches in Nairobi and Mombasa. It was established in Kenya as part of the Al-Futtaim Group, a leading conglomerate from the United Arab Emirates owned by Middle East Bank Group, UAE.JOB PURPOSE STATEMENT / POSITION OBJECTIVE State briefly...

  • Branch Manager

    1 month ago

    Nairobi, Nairobi Area, Kenya Mwananchi Credit Ltd Full time

    Mwananchi Credit Limited was incorporated as a private limited company under the Companies Act (Cap 486) of the Laws of Kenya. It initially started operations under the names Mwananchi Microlink Ltd which was incorporated on 15th April 2010. On 10th January 2012, it later changed its names to Mwananchi Credit Limited.Role Summary:The Branch Manager bears the...

  • Branch Manager at

    2 months ago

    Nairobi, Nairobi Area, Kenya Summit Recruitment and Search Full time

    Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market.Responsibilities: Provide leadership and direction to the branch team, including Tellers, to ensure smooth...

  • Branch Manager

    2 months ago

    Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full time

    Job SummaryThe Branch Manager bears the responsibility of the branch, its employees, reputation and portfolio. Provides leadership to the day-to-day operations of the branch, achievement of branch targets, while maintaining focus on the company's strategic goals, and maintains a healthy relationship with staff, clients, government bodies and market...

  • Branch Manager at

    1 week ago

    Nairobi, Nairobi Area, Kenya Africa Merchant Assurance Company Limited Full time

    Africa Merchant Assurance Company Limited was incorporated in Kenya and licensed to transact General insurance business. It was licensed and began full operations in the year 2000. It has a team of highly qualified, experienced and dynamic staff who render personalized, efficient and professional insurance services. Our operations are on a specifically...

  • Branch Manager

    3 months ago

    Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full time

    Banking jobs. Rafiki Microfinance Bank is a place where creativity and positive ambition are infectious. We are restless to win, to meet the changing needs of our customers and unlock growth opportunities.Purpose of the Job:Reporting to the Head of Branches, the position will be responsible for business development and operations, ensuring compliance, staff...

  • Branch Manager at

    2 months ago

    Nairobi, Nairobi Area, Kenya Progressive Credit Full time

    What We do We carefully assess our customers' needs and design innovative products and services that are timely delivered to their delight. Our Approach We are in a constant search of our customer delight in every aspect of their lives. Innovation in products and services is a basic ingredient.Responsibilities:Lead and motivate a branch team of at least 10...

  • Branch Operations Manager-Rongai Branch at

    2 weeks ago

    Nairobi, Nairobi Area, Kenya I&M Bank Full time

    I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking.Purpose:The position is responsible for the overall management of the Branch operations to achieve and maintain good customer relations, operational efficiency and compliance with...