Junior Underwriter Client Support at
2 months ago
Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.
Job RefNo:
JHIL122
Role Purpose
Responsible for timely set-up, renewal, servicing and support, documentation, and management of schemes on ACTi sure, and handling of related queries on from clients and intermediaries on existing schemes.
Provide dedicated and comprehensive service to the intermediaries and clients with a proactive approach to ensure business retention of the schemes by meeting set service timelines while ensuring underwriting guidelines and controls are strictly adhered to and enforced.
Key ResponsibilitiesOperational
Policy Onboarding:
Ensure accurate membership set up, benefits set up, prompt issuance of acceptance letters, debiting and dispatch of premiums invoices and the renewal/commencement premium schedules to the client/intermediary.
Policy Maintenance:
Manage membership details in ACTi sure and ensure timely and accurate policy maintenance i.e., timely communication to intermediaries/clients/Relationship Managers, issuance of policy documents, timely dispatch of premium debits/credits, scheme reconciliations, reporting and ensure all agreed TATs are met.
Corporate GovernanceCompliance:
Ensure compliance with regulatory requirements, underwriting standards, and company policies, and adhere to ethical practices.
Policy Review:
Regularly review and update underwriting policies and guidelines to reflect industry changes and mitigate risks.
Leadership & Culture
Compliance:
Ensure compliance with regulatory requirements, underwriting standards, and company policies, and adhere to ethical practices.
Policy Review:
Regularly review and update underwriting policies and guidelines to reflect industry changes and mitigate risks.
Laws, Regulations, Company Policies:
Stay informed about applicable laws and regulations, including Anti-Money
Laundering (AML) and Counter Financing of Terrorism (CFT) laws, as well as Data Protection laws; Ensure that your actions and activities align with these legal requirements; Understand and adhere to internal company policies, processes, and procedures; Promptly report any instances of non-compliance to management and the designated compliance officer; Take proactive measures to mitigate compliance risks within your role and department;
Participate in training programs and awareness sessions organized by the company to enhance your understanding of compliance requirements.
Requirements
Key Skills and Competencies
Decision-Making
Effective Communication
Adaptability
Negotiation Skills
Qualifications
Bachelor's degree in business administration, Finance, or a related field.
Insurance Professional qualification
Relevant Experience
Minimum 3 Years Experience
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