Cybersecurity Engineer L1

1 month ago


Nairobi, Nairobi Area, Kenya NTT Limited Full time

ABOUT THE COMPANY

NTT Ltd. is a leading global technology services company. We partner with organizations around the world to shape and achieve outcomes through intelligent technology solutions. For us, intelligent means data driven, connected, digital and secure. As a global ICT provider, we employ more than 40,000 people in a diverse and dynamic workplace that spans 57 countries, trading in 73 countries and delivering services in over 200 countries and regions. Together we enable the connected future.

JOB SUMMARY

The Technical Services Implementation Engineer (L1) is an entry level engineering role, required to work closely with the Technical Services Implementation Engineering team to action configurations, installations and attend to break/fix events.RequirementsBachelor's degree or equivalent in Computer Science / Information Technology Degree or equivalent together with specialized training in new technologies and legacy systems or equivalent.Certification in Networking, Cloud or Cybersecurity will be an added advantage.Required Experience:1-2 years experience in a technical implementation engineering or similar role.

RESPONSIBILITIES

Develops the ability to start 'owning' installation, break/fix incidents, and problem management.Functions jointly with the Implementation Engineering team to meet client requirements.May be required to perform periodic telephonic duty on the technical service desk, providing second line telephonic support under guidance to customers.Actions configurations and installations.Attends to break/fix events.Performs any other related task as required.

REQUIRED SKILLS

File management and data back-up, System and network security, Troubleshooting, Basic computer maintenance, Security operations

REQUIRED EDUCATION

Bachelor's degree



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