Director of Technology

4 weeks ago

Nairobi, Nairobi Area, Kenya Shining Hope for Communities (SHOFCO) Full time

ABOUT THE COMPANY

Shining Hope for Communities (SHOFCO) is a grassroots movement that catalyzes large-scale transformation in urban slums by providing critical services for all, community advocacy platforms, and education and leadership development for women and girls.

JOB SUMMARY

As the Director of Technology at SHOFCO, you will spearhead our technology strategy, driving innovation to bolster our mission of transforming lives in urban informal settlements. We are seeking a systems-thinker and doer. Your leadership will not only enhance our operational efficiency but also amplify our impact across diverse sectors including health, education, water, and community organising by putting the right technology systems in place. They should:Deeply mission-aligned - is passionate about leveraging technology to make a substantial difference in the lives of the communities we serveUnderstand the complexities of working within a grassroots organisation at scaleHave the creativity and relevant experience to find the appropriate solutions for SHOFCOcan execute and drive technology integration and uptake across the organizationJob Competencies (Knowledge, Experience and Attributes/Skills)Academic QualificationsBachelor of Science Degree or equivalent in Computer Science, Engineering, Data Science, MathMasters Degree would be preferredProfessional QualificationsAt least 8+ years' in senior IT leadership roles, including experience in analogous settings to SHOFCO in terms of scale, kinds of users, and solutions needed.Experience in Data Management and tools for data analysis and visualisation (We currently collect data using CommCare, and use PowerBi for data visualisation)Experience overseeing data systems for tracking data in a social impact setting (whether non-profit, government, or business) highly valued.Demonstrated success in managing IT infrastructure, cybersecurity, and implementing technology-driven solutions - with experience selecting and rolling out new systemsExcellent leadership and communication skills, with the ability to effectively collaborate with diverse stakeholdersWe are an equal opportunity employer and value diversity in our organization, all interested applicants should send their applications together with a detailed Cover letter and CV to with a clear subject line "Director of IT". Female candidates are highly encouraged to apply. Only shortlisted candidates will be contacted. Applications should reach us no later than 26th April 2024.

RESPONSIBILITIES

Strategic Technology Vision: Own an ambitious IT vision and roadmap that aligns with our mission, maximising use of technology to make SHOFCO run more smoothly internally (internal systems) and externally (community program and organising work), with data at every step, to drive systems change in urban informal settlements.Infrastructure oversight and ongoing operations: Oversee design and implementation of an IT infrastructure that's robust and responsive to the dynamic needs of our diverse projects, from health initiatives to educational platforms. Build a long term strategic roadmap, addressing evolving needs and ensuring resilience.Innovation and Rapid Prototyping: Lead the development and deployment of tech innovations that support our work, adopting a startup mindset to iteratively address and solve critical organisational challenges. Think nonlinearly in empowering our communities and their challenges with solutions that implement the latest tech innovations aligned with our mission.Empower and Inspire a Tech-Driven Team: Cultivate a strong IT team that deeply understands the needs of staff and community members using IT products and services, fostering professional growth, and nurturing a culture of creativity, agility, and continuous learning.System and User Centred Technology Design: Drive innovation ensuring seamless integration of user (both internal stakeholders at SHOFCO and external community and funder ecosystem stakeholders) needs into product development. Develop technology with a holistic system vision that can integrate and extend with future applications harmoniously.Collaborate and Co-create: Engage with a wide array of stakeholders, from internal teams to external partners, serving as champion for tech-driven collaborations that amplify our impact and drive forward our organisational goals. Collaboratively design and execute tech solutions with teams across the org, and support implementation and ongoing use. Represent SHOFCO externally as a technology leader.Systems:Full automationFix fragmented systems and integrate systems so not disparateMaintain the new systemsSystem design and architectureBusiness processes efficient and user centredGDPR compliant, fraud resistantOpportunities: Using tech to enable programs; and see user journey centred opportunities

REQUIRED SKILLS

Process development, Decision making, Leadership skills, Ability to coordinate, Communication

REQUIRED EDUCATION

Bachelor's degree

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