ICT Support Specialist at

5 days ago


Nairobi, Nairobi Area, Kenya WTS Energy Full time

WTS Energy, headquartered in the Netherlands and established in 2000, is one of the leading Outsourcing & Workforce Management Companies to the Global Energy industry.

WTS Supplies Manpower, Recruitment, Outsourcing Services in Africa, the Middle East, Europe and the Americas. WTS Energy works on all Energy projects, Oil & Gas and Renewables.

Job Summary:


On behalf of our client, we are seeking a highly skilled and experienced ICT Support to join our team in Nairobi.

The successful candidate will play a pivotal role in managing ICT applications and infrastructure, ensuring robust information security, data protection, and seamless ICT operations across the organization.


Job Responsibilities:
Efficiently and effectively manage ICT applications and infrastructure, ensuring the highest standards of information security and data protection.
Collaborate with various functional areas to gather and analyze ICT demands, ensuring alignment with business needs.
Report and analyze budget and actual costs for ICT and telecommunication activities, adhering to defined schedules.
Oversee ICT projects, monitoring timing, cost, quality, and compliance.
Ensure the smooth and efficient running of all ICT systems within the organization.
Provide timely and effective solutions to IT-related issues.
Supervise the management and maintenance of computer workstations.

Job Requirements:
Must have a Relevant Degree in IT
Engineering degree will be an added advantage.
Must have 5-10 years of professional experience in a similar role.
Proven experience in people management with strong leadership, management, and coordination skills.
Experience in contract management.
Proficient in information and technology systems, applications, and equipment.
Extensive knowledge of computer security, Systems Architectures, and TLC Architectures.
Proven experience in microsoft Active Directory (AD) and Azure ,Microsoft Operating Systems (Windows 10, Windows 11, Windows Server 2019) and Microsoft 365 (SharePoint, Office, Exchange, Power Platform)
Experience in advanced skills in Microsoft Excel
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Detail oriented and highly organized.

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