Services Solutions Architect CSS MEA
5 days ago
ABOUT THE COMPANY
Oracle offers a comprehensive and fully integrated stack of cloud applications, platform services, and engineered systems. Learn more about Oracle and who we are.
JOB SUMMARY
CSS is a business unit within Oracle that establishes long-term service relationships with many of Oracle's largest customers.CSS have a proven track record in successful delivery of IT services for mission critical environments in major organizations. In addition to a specialization in the area of cloud, they possess extensive, broad-based expertise in the area of mission critical production operations, support and managed services. They have proven experience in industry standard service management and project management best practices.In addition to extensive broad based experience of IT services and technologies, each individual Service Solution Architect has deep expertise in specific services & technology areas, and acts as the subject-matter lead in those areas within the team.All CSS Service Solution Architects have extremely strong customer facing presentation and interaction skills, are capable of engaging at senior management and C-level, articulating service and technology solutions in terms of business value and risk.Career Level - IC4EXPERIENCE:This is a senior role. CSS Service Solution Architects at this level typically have 20+ years of experience in relevant IT services, across a wide range of technologies and customer sectors.A typical experience profile for successful individuals in this role would include most if not all of the following:15+ years of IT services, including substantial direct experience in services roles within multiple external IT services providersBroad understanding of typical enterprise applications and IT infrastructures including public and on-premises cloud, including but not limited to Oracle technologiesExtensive experience of working in a services presales role within an IT services providerExtensive experience in IT services, service operations and service management, including managed services/outsourcingLarge scale IT project and programme management, including major transformation, migration and solution deployment projectsCommercial and contract management, including construction of TCO analyses and pricing for complex service offersSales and complex deal negotiationArchitecting, implementing and delivering complex service solutions for large scale, critically important IT environmentsConsulting and trusted-advisor roles to C-level within major customer organizations in relation to IT servicesProven ability to construct and deliver compelling presentations and propositions to C-level and large audiencesDriving large scale IT services bidsWHAT WE WILL OFFER YOU: A competitive salary with exciting benefits Learning and development opportunities to advance your career An Employee Assistance Program to support your mental health Employee resource groups that champion our diverse communities Core benefits such as life insurance, and access to retirement planning An inclusive culture that celebrates what makes you unique
RESPONSIBILITIES
CSS is a business unit within Oracle that establishes long-term service relationships with many of Oracle's largest customers.CSS have a proven track record in successful delivery of IT services for mission critical environments in major organizations. In addition to a specialization in the area of cloud, they possess extensive, broad-based expertise in the area of mission critical production operations, support and managed services. They have proven experience in industry standard service management and project management best practices.In addition to extensive broad based experience of IT services and technologies, each individual Service Solution Architect has deep expertise in specific services & technology areas, and acts as the subject-matter lead in those areas within the team.All CSS Service Solution Architects have extremely strong customer facing presentation and interaction skills, are capable of engaging at senior management and C-level, articulating service and technology solutions in terms of business value and risk.Career Level - IC4
REQUIRED SKILLS
Project management, Customer service, Business development, Leadership skills, Database administration, Oracle, Customer support, CRM systems, Planning
REQUIRED EDUCATION
Bachelor's degree
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Nairobi, Nairobi Area, Kenya Oracle Full timeOracle Corporation is an American multinational computer technology corporation, headquartered in Redwood City, California.Location: Nairobi, Kenya or Johannesburg, South AfricaGeographic area of responsibility: Kenya, Ethiopia, Nigeria and Ghana expanding to Middle East and Africa.Languages: Fluent spoken and written English language capability...
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