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Account Executive

3 months ago

Nairobi, Nairobi Area, Kenya Savannah Informatics Limited (Savannah) Full time

ABOUT THE COMPANY

Savannah Informatics Limited (Savannah), is a clinician-led health informatics company delivering innovative and interoperable healthcare solutions to improve access to affordable quality healthcare. Savannah is privately owned and has an established footprint and operating base in Kenya with over 140 employees, majority of whom are informatics professionals.

JOB SUMMARY

Qualifications:A bachelor's degree from a related field is preferred. Relevant certifications or additional education may also be beneficial.A minimum of 3-5 years of experience in sales, preferably in a similar industry or role, with a track record of success in meeting or exceeding sales targets

RESPONSIBILITIES

Sales Strategy & Execution: Maintain running the full-cycle sales process, including prospecting, selling, and closing deals across the organization's products and servicesImplement and execute on the sales strategic plan, utilizing all available resources to penetrate assigned markets and generate revenue Use outbound selling strategies to find new business and close deals at or above the target metrics.Contribute to the evolution of sales strategies and processes by providing feedback and innovative ideas for improvement Collaborate with internal teams, including sales support, marketing, and product development, to develop customized solutions and proposals for clients that will evolve sales strategy & execution Sales Performance & Analysis: Maintain accurate reporting and pipeline management to track sales performance towards targets & KPIs on monthly, quarterly, and annual targets Maintain awareness of competitor activities through review of information from the field and corporate reportsEnsure network growth by closing deals and onboarding new customers to increase market share and revenue generationConsistently close new business at or above quota level working collaboratively with the internal stakeholders like the sales representatives Use analytical reports and shared insights from stakeholders to identify areas for improvement and drive innovation in sales approaches for the teamUtilize CRM software and other tools to track sales activities, manage pipelines, and streamline processes. Growth & Expansion:Identify potential businesses and customers to expand Savannah Informatics footprint by upselling and cross-selling new and existing solutions.Develop increased market share through targeted audience identification and marketing efforts in collaboration with internal stakeholders to support the efforts. Customer Relationship Management:Develop and maintain relationships with customers to generate revenue and increase market shareBuild, nurture and maintain strong relationships with key decision-makers and stakeholders within target accounts.Collaborate with internal teams and external partners to foster strong stakeholder relationships and deliver exceptional customer experiencesConduct regular meetings to assess customer satisfaction levels to quickly identify challenges that prospective customers face and discover the best solutions for their business needs through collaboration with external teams Product Knowledge and Demonstration:Conduct product demonstrations to prospects and effectively communicate the value proposition of the organization's products and servicesComplete formalized training and maintain current product and market dynamics knowledgeWork collaboratively with marketing and technology departments to evolve sales strategy in response to new features and productsStay informed about our products/services, industry trends, and customer needs to effectively communicate value propositions to prospects & clients. Coaching, Training and Development:Provide ongoing training and support to new Sales Representatives to enhance their product expertise and sales skills Participate in training sessions and industry conferences to enhance product knowledge, sales techniques, and territory management skills Compliance and Ethics:Adhere to company policies, industry regulations, and ethical standards in all sales activities and interactions Ensure compliance with regulations related to promotional activities, documentation, and reportingConduct job functions in a manner that promotes a high level of customer service and ethical conduct

REQUIRED SKILLS

Market research, intelligence, Sales strategy, Marketing

REQUIRED EDUCATION

Bachelor's degree