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Technology Quality Assurance Analyst at
2 months ago
Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport.
Job Purpose Statement:
The Quality Assurance Analyst will be responsible for implementing governance around quality assurance processes, setting up quality gates, and assessing the maturity of the QA organization.
He/she will also be accountable for the implementation of a test environment management strategy and ensure the availability of test environments.
He/she is also accountable for test resources management and ensuring that these are available within stipulated timelines and SLAs.Responsibilities
Develop, implement, and manage processes to ensure that systems and products meet the required specifications for quality, function, and reliability prior to delivery.
Identifies and sets appropriate quality standards and parameters for systems, products, and business rules.Identifies reports and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.
Involved in the creation and execution of test plans and participates in product testing.Develop and maintain testing documentation.
Ensure that QA/QC processes are in place, maintained throughout the IT systems implementation and software development life cycles, and reviewed/revisited periodically to ensure all standard operating procedures reflect the most up-to-date, internationally accepted practices, ensure compliance with evolving innovations, and ensure responsiveness to new technologies as they become available.
Communicates quality standards and parameters to Project Team, development team, and other appropriate staff.Perform quality assurance role for any IT systems replacement, major upgrade or acquisitions.
Review customer user feedback to confirm quality.
Maintains compliance with the relevant local and international applicable laws, regulations, guidelines, and policies.
Develop and maintain systems and products quality assurance policies, procedures, and QA success criterion.
Undertake systems quality assurance reviews and recommend corrective actions.
Job Requirements
A bachelor's degree or higher in information technology, computer science, software engineering, or related field.
Certification in project management is an added advantage (prince2, prince2 Agile, PMP).
At least 5years overall IT experience with 2 years in quality assurance role
Additional Details
Computer and operating systems
Detail-oriented.
Time Management
Flexibility in AnalyticalApproaches
Collaboration and Teamwork
Critical Thinking skills
Excellent Communication skills
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