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Assistant Customer Care Officer
3 months ago
Customer care jobs in Kenya.
Duties and Responsibilities
The duties and responsibilities shall include but are not limited to:
- Compiling daily records of visitors;
- Providing relevant information to visitors;
- Responding to visitors queries and telephone inquiries;
- Recording and confirming visitor's appointments;
- Recording visitor's personal details;
- Receiving, guiding and directing visitors to designated offices and areas;
- Issuing visitors passes; making seating arrangements; and
- Tagging VIP seats during official and government functions.
- Requirements for Appointment
Read>>Interview Questions to Ask: Top 3 That Employers Expect To HearFor appointment to this grade, one MUST have:
- Advanced or Professional Certificate in any of the following fields: Customer Service, Public Relations, Hospitality Management, International Relations and Diplomacy, Communication Management, Event Management, Front Office or equivalent qualification from a recognized institution. OR
- Served in the grade of Reception assistant grade 4 for 3 years.
- Certificate in computer application skills.
Click To Read>>CV Writing; 4 Things You Should Never IgnoreClick Here To Apply
- Advanced or Professional Certificate in any of the following fields: Customer Service, Public Relations, Hospitality Management, International Relations and Diplomacy, Communication Management, Event Management, Front Office or equivalent qualification from a recognized institution. OR