Team Leader
3 weeks ago
Umba combines advanced tools and techniques to optimize risk exposures in emerging markets that are currently underserved by traditional banking services.
ResponisibitiesSupervising Team Members:
Leading and overseeing the daily activities of the team, ensuring that all tasks are completed efficiently and to a high standard
Training and Development:
Providing training, guidance, and support to team members to enhance their skills and performance
Performance Management:
Monitoring and evaluating team performance, providing constructive feedback, and conducting performance reviews
Process Improvement:
Identifying opportunities to improve processes and workflows within the Business Development department to increase efficiency and effectiveness
Customer Service Excellence:
Ensuring that the team delivers exceptional service to our clients, addressing any issues or concerns promptly and professionally
Reporting and Analysis:
Preparing reports on team performance, sales metrics, and other relevant data to inform management decisions
Qualifications:
A Bachelor's degree in Business Administration, Management, or a related field. Some positions may consider equivalent experience in lieu of a degree
Proven experience in a leadership or supervisory role, typically 2-5 years, in a similar role
Strong leadership and management skills, including the ability to motivate and guide a team
Excellent communication and interpersonal skills to effectively interact with team members and other stakeholders
Problem-solving and decision-making abilities
Organizational and time-management skills to manage multiple tasks and deadlines
Proficiency in relevant software and tools (e.g., project management software, CRM systems)
Ability to work well under pressure and in a fast-paced environment
Adaptability and flexibility to manage change
Strong ethical standards and integrity
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