Technical Business Analyst

1 month ago

Nairobi, Nairobi Area, Kenya Akieni Full time

JOB SUMMARY

Akieni is dedicated to leading the digital revolution, understanding its inevitability and potential for progress. We partner with local teams to revolutionize government and institutional services, embracing digital advancements. Our flexible technology platforms and holistic solution designs empower clients to navigate and leverage the digital landscape effectively. We recognize the interconnectedness of governments, institutions, businesses, and citizens, and strive to unify these entities through collaborative and innovative digital solutions, redefining the future of digital services.Job DescriptionAs a Technical Business Analyst at our company, you will play a crucial role in bridging the gap between business needs and technical solutions. You will be responsible for analyzing, defining, and documenting business requirements, as well as ensuring that these requirements are met by the implemented solutions. Your role is pivotal in driving project success and ensuring that the delivered solutions meet the needs of the business and its users.

RESPONSIBILITIES

Gather, analyze, and document business requirements from stakeholders.Translate business requirements into functional specifications for technical teams.Conduct feasibility studies and risk assessments for proposed projects.Develop and maintain detailed project plans, ensuring alignment with business objectives.Collaborate with cross-functional teams to design and implement effective solutions.Perform gap analysis to identify potential project risks and develop mitigation strategies.Facilitate workshops, meetings, and presentations to communicate findings and recommendations.Support the development and execution of user acceptance testing (UAT) plans.Ensure that all project documentation is maintained and updated regularly.Provide ongoing support and training to stakeholders and end-users.Performance GoalsIncrease Productivity: Enhance efficiency in project delivery by adopting streamlined workflow tools and methodologies.Elevate Analytical Excellence: Commit to elevating the standard of analysis outputs by focusing on accuracy, relevance, and clarity.Professional Development: Pursue professional certification in a relevant field to deepen expertise and contribute more effectively to projects.Boost Project Success Rate: Implement innovative strategies to improve project outcomes and deliver solutions that meet or exceed business expectations.Improve Stakeholder Satisfaction: Deliver advanced communication and support to stakeholders, refining processes to enhance satisfaction and collaboration.Leadership and Collaboration: Guide teams to timely and successful completion of key projects, ensuring effective communication and resource management.Innovation: Regularly introduce process or product improvements that enhance operational efficiency or market competitiveness based on team input and customer feedback.Cost Reduction: Identify and apply strategies to reduce project costs without compromising quality.Learn New Technologies: Master a new technology or software tool to improve work quality and efficiency.Enhance Communication: Foster better internal communication by organizing regular team meetings and training sessions to keep everyone aligned and informed.Technical SkillsBusiness Analysis Tools: Proficiency in tools such as JIRA, Confluence, Microsoft Visio, and other requirement management software.Data Analysis: Ability to analyze complex data sets and present findings clearly to stakeholders.Technical Knowledge: Understanding of software development processes, including Agile and Waterfall methodologies.Requirements Gathering: Strong ability to elicit, document, and validate business and technical requirements.Process Modeling: Skill in creating process models, workflows, and diagrams to represent business processes.Systems Analysis: Ability to analyze system capabilities and limitations, and propose suitable solutions.Documentation: Proficiency in creating comprehensive and clear documentation for technical and non-technical audiences.User Acceptance Testing: Experience in developing and managing UAT plans, including test case creation and defect management.Soft SkillsCommunication: Ability to articulate business and technical requirements clearly to team members, stakeholders, and clients.Collaboration: Working effectively with cross-functional teams, including developers, product managers, and stakeholders.Problem-Solving: Creative and analytical approach to solving business and technical challenges.User Empathy: Understanding and empathy for the user's experience and perspective.Adaptability: Being flexible and able to adjust to changing project requirements and feedback.Continuous Learning: Keeping up with the latest trends, tools, and technologies in business analysis and technology fields.Professional AttributesCuriosity and a Willingness to Learn: Always seeks new knowledge and stays updated with the latest industry trends and technologies.Attention to Detail: Possesses a keen eye for detail, ensuring every aspect of the analysis is thorough and accurate.User-Centric Mindset: Prioritizes user needs and experiences in all analysis and solution design decisions.Collaborative Spirit: Thrives in team environments, effectively communicating and collaborating with cross-functional team members.Adaptability: Capable of working in a dynamic production environment with a strong mission-focused mentality.Excellent Communication Skills: Both verbal and written, ensuring seamless communication within our diverse, global environment.

REQUIRED SKILLS

Project management, Agile and Lean methodologies, Research and development, Big data and data analytics, Data collection, Quantitative methods, Data analysis

REQUIRED EDUCATION

Bachelor's degree

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