Senior Technical Product Manager Telco Integration and Merchants at
2 months ago
Role Summary:
The senior technical product managers will be a key member of the ICT & Product House organization. The role will be responsible for the technical success of the Merchants and Telco Integrations payments products. They will be crucial in product strategy formulation.
The products include but are not limited to all telco integration, B2C, C2B, agent services and merchants' payments as well as new developments such as telco supported cross boarder payments.
The role will report to the Payments Director ICT.The role will be working closely with project managers, product owners, QAs, product analysts and solution architects as well as the larger ICT team from the bank.
The role will be the key bridge between the internal technical team and telco and 3rd parties' technology and service provider technical teams.
The role will be crucial in the design and implementation of merchant's notification integrated services.The role will be accorded the freedom, support, and encouragement to think big and prove out disruptive solutions on behalf of our customers and business.
The ideal candidate must believe in the power of APIs, be jazzed about delivering amazingly simple experiences that transform and improve people's lives through simple, straightforward digital tools and technology.
Responsibilities:
Build effective relationships with internal business team, operations, ICT, product and design team, and external partner.
Participate in stakeholder management:
strategize, execute, and communicate. ensure alignment of business goals with the incremental delivery of solutions.
Lead the definition of product requirements using input from various sources including external sources such as market trends, technology innovations, industry standards, bold intelligence, and customer research, as well as internal sources such as analytics, marketing, operations, and customer feedback.
Manage feature prioritization & trade-off decision making while leading other Technical Product Managers, business & engineering teams.Lead the design and conceptualization of the customer experience including the look & feel of the customer journeys, development of functional designs and wireframes, creation of product collateral, and user interfaces.
Ensure delivery of scalable, reliable, and maintainable platforms and solutionsAssess the business impact of different solutions and the trade-offs between customer needs, technology requirements and costs.
Lead and work closely with technical product managers across all products and channels capabilities to prioritize initiatives, share insights on customer demands, identify opportunities for teamwork, and coordinate product development and delivery.
Ensure Knowledge Transfer and hand off to Support teams and users.Requirements
Required Skills:
Demonstrated leadership, maturity, and organizational abilities.
Strong written & verbal communication skills
superior interpersonal & collaboration skills with demonstrated ability to use diplomacy & communication skills to influence outcomes and influence others without authority.
Experience and expertise in project planning, product definition, feature prioritization, and roadmap creation.Strong analytical skills with hands on experience in conducting technological analyses of business problems developing technical roadmaps, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, demanding environment.
The ability to work across geographies, understand the diverse cultures and manage people and partners cross culturally is a must.
Demonstrated ability manage multiple products delivery.Ability to set expectations and hold individuals and team members accountable to their commitments.
Experience with Design Thinking or similar empathy-driven customer-focused design methodologies.
Customer-centric mindset with a passion for discovering consumer behavior, trends, and opportunities for innovation.
Business Analysis experience in a high-tech company or a reputable fintech is a plus.
Basic understanding of programming languages, software architecture, data analytics, MI reporting etc.
Ability to Keeps up with industry trends.
Qualifications:
Bachelor's degree in information technology, engineering, or related field required. MBA in addition is preferred.
7+ years' experience as a technical lead or similar role related to telco and merchants' products.
Experience with traditional payments methods and technologies such as cheques, payments cards, international money transfer systems, and clearing houses.
Understanding of payment industry partners and business, fintech's, merchants, agents, billers among othersAware and inquisitive of payments progressive trends, blockchain, tokenization, contactless, machine to machine commerce, IoT, QR Codes, and micro transactions among others.
Must have worked in a banking environment and be able to have a 360 perspective of banking and payments interfaces.
Be able to evaluate and gauge core banking products such as card switches, middleware, terminal management systems, and API providers involved in the payments cycle and craft new products from their capabilities.
Demonstrate understanding of the end-to-end payments process from origination to fulfilment and the underlying system components.-
Nairobi, Nairobi Area, Kenya Equity Bank Kenya Full timeEquity Bank Limited (The "Bank") is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank's registered office is 9th Floor, Equity Centre, P.O. Box Nairobi.Role Summary:The senior technical product managers will be a key member of the ICT & Product House organization. The role will be responsible for...
-
Group Head of Technical Product Managers Payments at
2 months ago
Nairobi, Nairobi Area, Kenya Equity Bank Kenya Full timeEquity Bank Limited (The "Bank") is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank's registered office is 9th Floor, Equity Centre, P.O. Box Nairobi.Role Summary The Group Head of technical Product Managers will be a key member of the ICT & Product House organization. The head will be...
-
Growth Manager, Merchant Credit at
2 months ago
Nairobi, Nairobi Area, Kenya NCBA Group Full timeThe new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to...
-
Group Head of Merchants and Agents
1 month ago
Nairobi, Nairobi Area, Kenya Equity Bank Kenya Full timeABOUT THE COMPANYEquity Bank Kenya Limited, is a financial services provider headquartered in Nairobi, Kenya. It is licensed as a commercial bank, by the Central Bank of Kenya, the central bank and national banking regulator.JOB SUMMARYThe Group Head of Third Party, Agency, and Merchant Channels is responsible for the strategic development and growth of...
-
Group Head of Merchants and Agents
3 weeks ago
Nairobi, Nairobi Area, Kenya Equity Bank Kenya Full timeABOUT THE COMPANYEquity Bank Kenya Limited, is a financial services provider headquartered in Nairobi, Kenya. It is licensed as a commercial bank, by the Central Bank of Kenya, the central bank and national banking regulator.JOB SUMMARYThe Group Head of Third Party, Agency, and Merchant Channels is responsible for the strategic development and growth of...
-
Specialist – Merchant Onboarding at
2 months ago
Nairobi, Nairobi Area, Kenya Safaricom Kenya Full timeSafaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.SUMMARYReporting to the Merchant...
-
Principal, Advisors Business Development, Retail
2 months ago
Nairobi, Nairobi Area, Kenya MasterCard Foundation Full timeMastercard is a leading global payments & technology company that connects consumers, businesses, merchants, issuers & governments around the world.RoleWe are pursuing highly motivated individuals with experience in consultative sales across data products, platforms, and / or other analytic services. Individuals should display strong achievement orientation,...
-
Principal, Advisors Business Development, Retail
1 month ago
Nairobi, Nairobi Area, Kenya MasterCard Full timeMastercard is a leading global payments & technology company that connects consumers, businesses, merchants, issuers & governments around the world.Read more about this companyPrincipal, Advisors Business Development, Retail & Commerce, Africa DivisionRoleWe are pursuing highly motivated individuals with experience in consultative sales across data products,...
-
Principal, Advisors Business Development, Retail
2 months ago
Nairobi, Nairobi Area, Kenya MasterCard Foundation Full timeMastercard is a leading global payments & technology company that connects consumers, businesses, merchants, issuers & governments around the world.OverviewThe Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Centered on data-driven technologies and innovation, these services include...
-
Group Product Head – Billers and Integrations
1 month ago
Nairobi, Nairobi Area, Kenya Equity Bank Kenya Full timeABOUT THE COMPANYEquity Bank Kenya Limited, is a financial services provider headquartered in Nairobi, Kenya. It is licensed as a commercial bank, by the Central Bank of Kenya, the central bank and national banking regulator.JOB SUMMARYAs the Group Product Head of Billers and Integrations, you will play a pivotal role in shaping and executing our payments...
-
Group Product Head – Billers and Integrations
1 month ago
Nairobi, Nairobi Area, Kenya Equity Bank Kenya Full timePosition Overview:As the Group Product Head of Billers and Integrations, you will play a pivotal role in shaping and executing our payments strategic initiatives, with specific focus on biller engagements and third-party integrations. Working closely with the Group Head of Payments and other key stakeholders, you will be responsible for developing and...
-
Senior Product Manager
4 weeks ago
Nairobi, Nairobi Area, Kenya SunCulture Kenya Limited Full timePosition: Senior Product ManagerLocation: Nairobi, KenyaType: Full-timeReporting to: Head of ProductAbout SunCulture, Founded in 2012, SunCulture's Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life changing technology that solves the biggest...
-
Senior Product Manager at
4 weeks ago
Nairobi, Nairobi Area, Kenya SunCulture Kenya Ltd Full timeSince the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continentAbout the RoleSunCulture specializes in...
-
Senior Technical Advisor
2 months ago
Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full timeAbout Palladium:Palladium is a global leader in the design, development, and delivery of Positive Impact - the intentional creation of enduring social and economic value. We work with foundations, investors, governments, corporations, communities, and civil society to formulate strategies and implement solutions that generate lasting social, environmental...
-
Senior Product Owner at
2 months ago
Nairobi, Nairobi Area, Kenya Rainforest Alliance Full timeThe Rainforest Alliance is a growing network of people who are inspired and committed to working together to achieve our mission of conserving biodiversity and ensuring sustainable livelihoods. Through creative, pragmatic collaboration, we aim to rebalance the planet by building strong forests and healthy communities around the world.Position summary:The...
-
Relationship Manager Acquiring
2 months ago
Nairobi, Nairobi Area, Kenya Absa Group Ltd Full timeJOB SUMMARYTo plan, manage and monitor the implementation of customer service activities and processes in order to deliver on approved operational plans in an effective and efficient manner.Job Purpose:Responsibility for retention of existing and growth of new customers. Each Relationship Manager to pro-actively manage all merchants in their area of...
-
Integration Specialist
3 weeks ago
Nairobi, Nairobi Area, Kenya Cigna Full timeCigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world.SummaryThe role will see you working within the Integration Engineering Team. As a specialist you will be responsible...
-
Relationship Manager Acquiring
2 weeks ago
Nairobi, Nairobi Area, Kenya Absa Bank Limited Full timeAbsa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance.Job SummaryTo plan, manage and monitor the implementation of customer service activities and processes in order to deliver...
-
Business Development Leader at
2 months ago
Nairobi, Nairobi Area, Kenya Visa Full timeVisa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.SummaryVisa's East Africa Merchant Sales and Acquiring team is seeking a Business Development Leader to join the team The person will have...
-
Product Manager
3 weeks ago
Nairobi, Nairobi Area, Kenya Tech Care for All (TC4A) Full timeABOUT THE COMPANYWe are a digital health company. We own and commercialize digital health solutions in Africa and Asia.We aspire to become a market leader in a fast growing market place. We aspire to be a key contributor to the achievement of universal access to healthcare and therefore focus both on technology and transformation in local health...