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Benefit Verifier
1 month ago
ADEC Kenya Services EPZ Limited is seeking a benefits verifier to provide customer support and deliver quality work based on company standards. The role involves verifying accuracy and completeness of medical billing information, addressing client inquiries, and ensuring correctness of explanation of benefits. Key responsibilities include updating medical billing information, contacting clients for missing data, verifying information accuracy, and analyzing patient/claim information. The ideal candidate has at least 1 year of experience as a voice call center agent, strong phone communication skills, knowledge of healthcare insurance terminologies, and basic technical proficiency. The job requires flexible working hours, including night shifts, and relocation to a specific area. The company offers eLearning services and provides cost-effective BPO solutions globally.
