ICT Manager – Service Management – Kenya
4 weeks ago
Diageo is the world's leading premium drinks company, a business built on the principles and foundations laid by the giants of our industry.
About the roleFinancial
Financial responsibility for managing and supporting the following to agreed scope, timescales and budgets:
Working with the central D&T Finance team to ensure oversight and coordination of the market D&T budget AOP (annual operating plan) and financial O&R (Opportunities and Risks) reporting.
Oversight of project budgets for in scope service delivery / enterprise projects and discrete pieces of work carried out in market and managed through the local AOP.
Ensuring the right CAPEX and budget approval processes within the markets, and feeding back to central project teams to ensure accurate milestone reporting at agreed frequencies.
Ensuring that locally managed purchase orders and good receipting processes are carried out in a timely and compliant manner and working in partnership with the Regional IT Cost Center Manager for those purchase orders managed centrally by the Operational Excellence team.
Identify and execute against cost optimization in the delivery of services and enable company cost reductionMarkets
Markets :
Kenya and Uganda
The role will be based in Kenya or Uganda market but have accountability and responsibility for IT operations and technology engagement within both Kenya and Uganda markets.
It is expected that the role supports and has a high level insight of the complexities of both markets and also contributes to other activities (Championship Model) across the regional / global sites either virtually or through limited travel and other activities across the wider Regional D&T EE team.
Purpose of RoleThe primary function of this role is to support the markets (Kenya and Uganda) to ensure a high-quality employee experience related to D&T Technologies and Services in the region.
Role ResponsibilitiesManage local 3rd party technical service
Ensure high standards of D&T Technology Engagement (end user experience of D&T tools, services and processes) are maintained across all markets within the region
Ensure financial management of BAU AOP meets required standards of forecast accuracy and O&R reporting
Ensure requests from initiatives requiring support are addressed in a timely manner by acting as an escalation point within the markets (Kenya and Uganda) for both users in the market requiring support from global teams, and also for global support teams requiring feedback / input from market or market users.
Ensure Information Management & Security agenda is followed and compliant within D&T scope at market levelQualifications and Experience Required
College/ University graduate level
Strong verbal and written English communication skills.
Ability to effectively and simply communicate technical concepts, solutions and implications in a business language
Knowledge of general information security management
Ability to build and maintain successful relationships across the business, D&T community and within the Technology Engagement (TE) team
Good understanding of local business and processes for the markets (Kenya and Uganda)
Broad technical and functional knowledge on applications supporting the business (including legacy application)
Good organizational, customer service and employee relation skills.
Self-directed and focused on a goal or end-state as opposed to specific tasks
Strong problem solving planning/ organizing, highly detail conscious
Demonstrated experience in delivery of IT services under service framework (ITIL, COBIT).
Quick learner who exhibits resiliency and tenacity in the face of challenge
Have a huge passion for growing and developing
-
Manager, ICT
2 weeks ago
Nairobi, Nairobi Area, Kenya Tourism Fund Full timeABOUT THE COMPANYTourism Fund is a body corporate established under the Tourism Act, 2011 which came into operation on 1st September, 2012 vide special issue Kenya Gazette Supplement No. 93 of 24th August, 2012. The Fund is the legal successor to Catering and Tourism Development Levy Trustees. JOB SUMMARYACADEMIC QUALIFICATIONS1. Masters degree from a...
-
ICT Manager at
3 weeks ago
Nairobi, Nairobi Area, Kenya Mission for Essential Drugs and Supplies (MEDS) Full timeMission for Essential Drugs and Supplies (MEDS) is a registered trust of the Kenya Conference of Catholic Bishops (KCCB) and Christian Health Association of Kenya (CHAK) with the mandate to provide reliable, quality and affordable essential drugs, medical supplies, training and other pharmaceutical services.Key Responsibilities Leadership – Provide...
-
Group ICT Manager at
4 weeks ago
Nairobi, Nairobi Area, Kenya Madison Group Limited Full timeMadison Group Limited is a locally owned financial services holding company that specializes in Insurance and wealth management services. The Group comprises of Madison Life Assurance Kenya Limited, Madison General Insurance Kenya Limited, and Madison Investment Managers Limited.Overall ResponsibilityThe position provides overall coordination of the Group's...
-
Group ICT Manager at
3 weeks ago
Nairobi, Nairobi Area, Kenya Madison Group Limited Full timeMadison Group Limited is a locally owned financial services holding company that specializes in Insurance and wealth management services.Overall ResponsibilityThe position provides overall coordination of the Group's ICT projects, directing of shared ICT services, managing ICT risk and overseeing business continuity. This position will also provide strategic...
-
Nairobi, Nairobi Area, Kenya Competition Authority of Kenya (the Authority) Full timeThe Competition Authority of Kenya (the Authority) is a Statutory Agency established under the Competition Act No.12 of 2010.Ref No. CAK/01.02/2024ResponsibilitiesSystems Administration Administering user accounts, permissions, and access rights on the Active Directory and systems databases. Offering service and infrastructure support to users. Maintaining...
-
ICT Officer
2 days ago
Nairobi, Nairobi Area, Kenya National Environment Management Authority Full timeABOUT THE COMPANYThe National Environment Management Authority (NEMA), is established under the Environmental Management and Co-ordination Act No. 8 of 1999 (EMCA) as the principal instrument of Government for the implementation of all policies relating to environment. EMCA 1999 was enacted against a backdrop of 78 sectoral laws dealing with various...
-
ICT Sales
3 weeks ago
Nairobi, Nairobi Area, Kenya Bridge Talent Management Full timeOne HR information system to manage your employees' entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform.Job Purpose:The primary role of this job is to identify and secure new business for the organization whilst maintaining and deepening existing business relationships for the achievement of the...
-
Principal ICT Officer at
4 weeks ago
Nairobi, Nairobi Area, Kenya Migori County Public Service Board Full timeMigori County is a county in the former Nyanza Province of southwestern Kenya. It is located in western Kenya and borders Homa Bay County, Kisii County, Narok, Tanzania and Lake Victoria to the West. The county also borders Uganda via Migingo Island in Lake Victoria.SummaryBasic Salary Scale: Ksh 58,360 – Ksh 90,200 pm House Allowance:Kshs18,000 Commuter...
-
Nairobi, Nairobi Area, Kenya International Committee of the Red Cross (ICRC) Full timeEstablished in 1863, the ICRC operates worldwide, helping people affected by conflict and armed violence and promoting the laws that protect victims of war. An independent and neutral organization, its mandate stems essentially from the Geneva Conventions of 1949. We are based in Geneva, Switzerland, and employ some 14,500 people in more than 80 countries....
-
ICT Assistant at
4 weeks ago
Nairobi, Nairobi Area, Kenya UNICEF Full timeUNICEF is the world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDSHow can you make a difference?Under UNICEF mandate for promoting the protection and survival of...
-
Director ICT at
4 weeks ago
Nairobi, Nairobi Area, Kenya Kisii County Government Full timeKisii County is one of the forty seven Counties of Kenya. It shares common borders with Nyamira County to the North East, Narok County to the South and Homabay and Migori Counties to the West.VACANCY NO. KSI/PSB/EA/10/2024Requirements for Appointment:Be a Kenyan citizen; Bachelors' Degree in any of the following discipline; Computer Technology, Informatics,...
-
ICT Intern
3 weeks ago
Nairobi, Nairobi Area, Kenya Kenya Wine Agencies Ltd. Full timeABOUT THE COMPANYKenya Wine Agencies Limited (KWAL) is the leading manufacturer and distributor of wines and spirits in Kenya , Eastern and Central Africa region.JOB SUMMARYUnder the general guidance of the Assistant Systems Administrator, the intern will ensure proper administrative operation of the IT department and assist in managing the success of...
-
ICT Intern at
4 weeks ago
Nairobi, Nairobi Area, Kenya African Development Solutions (Adeso) Full timeAdeso is a humanitarian and development organization that is changing the way people think about and deliver aid in Africa.POSITION SUMMARYAdeso is seeking a qualified and committed individual to join the team as an ICT Intern based in Nairobi, Kenya. The ICT Intern will be a full-time member of the Adeso team. The ICT Intern is expected to help build and...
-
Senior ICT Officer Database Administrator at
4 weeks ago
Nairobi, Nairobi Area, Kenya Mount Kenya University Full timeMount Kenya University (MKU) is a fully fledged chartered university committed to a broad-based, wholistic and inclusive system of education. It has an overall goal of promoting human resource development for society's progressive good.SummaryIn pursuit of fulfilling the Mission and Vision of the University, the Directorate of Human Resource is mandated to...
-
ICT Intern at
2 weeks ago
Nairobi, Nairobi Area, Kenya Kenya Wine Agencies Limited (KWAL) Full timeKenya Wine Agencies Limited (KWAL) is the leading manufacturer and distributor of wines and spirits in Kenya , Eastern and Central Africa region.JOB PURPOSEUnder the general guidance of the Assistant Systems Administrator, the intern will ensure proper administrative operation of the IT department and assist in managing the success of department tasks and...
-
ICT Intern at
3 weeks ago
Nairobi, Nairobi Area, Kenya Kenya Wine Agencies Limited (KWAL) Full timeKenya Wine Agencies Limited (KWAL) is the leading manufacturer and distributor of wines and spirits in Kenya , Eastern and Central Africa region.JOB PURPOSEUnder the general guidance of the Assistant Systems Administrator, the intern will ensure proper administrative operation of the IT department and assist in managing the success of department tasks and...
-
ICT Manager at Tatu City Limited
4 weeks ago
Nairobi, Nairobi Area, Kenya Tatu City Limited Full timeTatu is a project of Rendeavour, Africa's largest urban land developer with over 30,000 acres of visionary projects in the growth trajectories of large cities in Kenya, Ghana, Nigeria, Zambia and Democratic Republic of Congo. Rendeavour's vision goes beyond alleviating what is a self-evident problem - that of stifling urban congestion and a dearth of quality...
-
Chief Manager
3 weeks ago
Nairobi, Nairobi Area, Kenya Kenya Bureau of Standards Full timeThe Kenya Bureau of Standards (KEBS) has remained the premier government agency for the provision of Standards, Metrology and Conformity Assessment (SMCA) services since its inception in 1974Job PurposeProvides strategic leadership and is accountable for development and implementation of policies and strategies in ICT solutions, software development &...
-
Principal ICT Officer at
4 weeks ago
Nairobi, Nairobi Area, Kenya Nairobi City County Public Service Board Full timeOur mission is tp provide affordable, accessible and sustainable quality services, enhancing community participation and creating a secure climate for political,social and economic development through the commitment of a motivated and dedicated team.Job Requirement A bachelor's degree in computer science/information technology or any other ICT related...
-
Manager, Information Communication Technology at
4 weeks ago
Nairobi, Nairobi Area, Kenya Kenya Meat Commission Full timeThe Kenya Meat Commission (KMC) was formed in 1950 through an act of parliament with an objective of providing a ready market for livestock farmers and providing high quality meat and meat products to consumers. It is a public institution and by far the oldest and the most experienced meat processor in Kenya and the larger East African regionJob...