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Quality Advisor, Quality Department
2 months ago
JOB SUMMARY
RequirementsMinimum of an undergraduate degree in a Medical/clinical field; a master's degree is preferred;Health Management background would be an added advantage;Minimum 3 (three) years' experience in direct and indirect clinical care activities in a healthcare institution;In-depth understanding of good clinical practice requirements;Have strong experience and knowledge of clinical monitoring functions with knowledge of clinical research; Excellent problem-solving skills and the ability to manage multiple tasks;Excellent data analytical and presentation skills;Good leadership skills;Excellent communication, interpersonal and presentation skills; andAbility to work in multidisciplinary teams.
RESPONSIBILITIES
Provide support/guidance in the review of relevant policies to conform to the quality and patient safety standards of the hospital;Lead the development of Policies and procedures as and where required;Support assigned departments in process reengineering to optimize operational efficiency and patient care;Guide the interpretation and implementation of developed policies and procedures in the context of the quality and patient safety framework;Constantly involved in the training and communication of quality and patient safety issues and standards/best practice throughout the assigned areas;Review accreditation and regulatory agencies survey /internal quality audit findings and support the development and implementation of corrective/preventive action plans to address non-compliance;Directs and supports the collection, measurement and presentation of data required for monitoring and improving quality and patient safety;Leads the Hospital in conducting Root Cause Analysis (RCA) for sentinel and adverse eventsIdentifies opportunities for continuous quality improvement and supports the implementation of CQI activities in assigned areas;Support departmental leaders in identification of relevant utilization management indicators;Support departmental leaders in the collection and application of utilization management data in quality improvement activities;Provide timely utilization management outcome reports to the clinical director and clinical departmental leaders to facilitate utilization improvement initiatives;In liaison with the clinical department support persons and departmental leaders, support the creation of wholesome QVRs that incorporate all quality indicators for the department;Train departmental leaders and staff in utilization management data collection;Identify gaps and challenges in timely data collection within the clinical departments and escalate to the clinical director for action;Support the departments in timely updates of the QVRs as set in policy, month by month;Liaise with the hospital statistician to achieve the integration of data in departmental QVRs into an institutional QVR;Coordinate the clinical departments support persons under the guidance of the clinical director for clinical quality data validation;Aggregation and analysis of clinical audit data;Continuously audit compliance with the hospital quality and safety program in assigned areas;Coordinate the closure of matters arising from physician feedback for improved physician satisfaction and participation;Develop appropriate indicators and targets and regularly report performance;Provide clinical support to Corporate clients via care managers; andCarry out any other lawful tasks as may be assigned by Quality Director /COS from time to time.
REQUIRED SKILLS
Gynecology, Nursing, Patient care, Medicine
REQUIRED EDUCATION
Bachelor's degree