Pharmaceutical Technologist

4 days ago


Nairobi, Nairobi Area, Kenya GAP RECRUITMENT SERVICES LIMITED Full time
Job Description:

We are seeking a skilled Pharmaceutical Technologist to join our dynamic team at GAP RECRUITMENT SERVICES LIMITED.

Key Responsibilities:
  • Dispensing and Patient Care
    • Accurately dispense prescription medications while adhering to physicians' prescriptions.
    • Counsel patients on proper medication usage, potential side effects, and drug interactions.
    • Ensure patient safety by verifying allergies, dosages, and contraindications.
  • Customer Experience and Client Retention
    • Provide outstanding customer service by adhering to company policies and best practices.
    • Record client inquiries and follow up promptly to ensure resolution and satisfaction.
    • Maintain and update client records, ensuring seamless continuity of care and personalized service.
    • Proactively follow up with clients to improve retention and encourage repeat visits.
  • Inventory Reporting and Coordination
    • Accurately document products sold and items requiring replenishment.
    • Coordinate with the procurement officer to ensure timely restocking and availability of essential medications.
    • Handle requests for special patient orders and prescriptions, ensuring prompt and accurate fulfillment.
  • Regulatory Compliance
    • Stay updated on current regulations by the Kenya Pharmacy & Poisons Board and ensure strict adherence.
    • Maintain proper documentation and assist in regulatory inspections and audits.
  • Quality Assurance
    • Implement quality assurance processes to guarantee the safety and effectiveness of pharmaceutical products.
    • Conduct periodic audits to maintain compliance with internal and external quality standards.
  • Team Collaboration
    • Partner with the proprietors and other team members to optimize business goals and enhance client satisfaction.
    • Provide insights and recommendations to improve pharmacy operations.


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