Pharmaceutical Product Specialist

5 days ago

Nairobi, Nairobi Area, Kenya GAP RECRUITMENT SERVICES LIMITED Full time
Overview of the Role

We are seeking a skilled Pharmaceutical Technologist to join our dynamic team at GAP RECRUITMENT SERVICES LIMITED. This is an exciting opportunity for a dedicated professional to contribute meaningfully to patient care, ensure regulatory compliance, and work collaboratively in a client-focused environment.

Competitive Remuneration Package

The successful candidate will enjoy a competitive salary of KES 40,000 per month, plus additional allowances. Our company offers a supportive team-oriented culture, providing opportunities for growth and development in a rapidly evolving healthcare sector.

Key Responsibilities
  • Dispensing and Patient Care
    • Accurately dispense prescription medications while adhering to physicians' prescriptions.
    • Counsel patients on proper medication usage, potential side effects, and drug interactions.
    • Ensure patient safety by verifying allergies, dosages, and contraindications.
  • Customer Experience and Client Retention
    • Provide outstanding customer service by adhering to company policies and best practices.
    • Record client inquiries and follow up promptly to ensure resolution and satisfaction.
    • Maintain and update client records, ensuring seamless continuity of care and personalized service.
    • Proactively follow up with clients to improve retention and encourage repeat visits.
  • Inventory Reporting and Coordination
    • Accurately document products sold and items requiring replenishment.
    • Coordinate with the procurement officer to ensure timely restocking and availability of essential medications.
    • Handle requests for special patient orders and prescriptions, ensuring prompt and accurate fulfillment.
  • Regulatory Compliance
    • Stay updated on current regulations by the Kenya Pharmacy & Poisons Board and ensure strict adherence.
    • Maintain proper documentation and assist in regulatory inspections and audits.
  • Quality Assurance
    • Implement quality assurance processes to guarantee the safety and effectiveness of pharmaceutical products.
    • Conduct periodic audits to maintain compliance with internal and external quality standards.
  • Team Collaboration
    • Partner with the proprietors and other team members to optimize business goals and enhance client satisfaction.
    • Provide insights and recommendations to improve pharmacy operations.
Requirements and Qualifications
  • Diploma or Degree in Pharmaceutical Technology from an accredited institution.
  • Active registration and licensure with the Kenya Pharmacy & Poisons Board.
  • Minimum of 2 years of professional experience in a healthcare or pharmacy setting.
  • Strong communication and interpersonal skills for seamless interaction with clients and colleagues.
  • High attention to detail with a commitment to accuracy in reporting, dispensing, and client records.
  • Proven ability to deliver exceptional customer experiences and build strong client relationships.
  • Proficiency in coordinating with procurement teams and meeting organizational KPIs.
  • Knowledge of pharmaceutical regulations and industry best practices.
Benefits of Joining Our Team
  • Competitive Salary: Enjoy a salary of KES 40,000 per month, plus allowances.
  • Supportive Team Culture: Collaborate with a dynamic team, including procurement officers, for efficient pharmacy operations.
  • Community Impact: Contribute to improving the health and well-being of a diverse client base in the Komarock area.

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