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Front Desk Assistant

1 week ago

Nairobi, Nairobi Area, Kenya Emerge Egress Consulting Full time

The Customer Service Assistant role at Emerge Egress Consulting offers a unique opportunity to grow your skills and contribute to the success of our esteemed organization. Working closely with the hospitality team, you will be responsible for providing exceptional support to clients, ensuring their needs are met, and exceeding expectations.

Core Duties
  • Engage visitors with warm welcomes and expert guidance.
  • Develop engaging product presentations to captivate potential clients.
  • Effectively manage a range of administrative tasks and duties.
  • Streamline processes for efficient order fulfillment and transaction management.
  • Provide seamless phone call and email support services.
  • Ensure a well-organized and inviting office environment.
  • Manage office supplies and resources strategically.
  • Support daily transport operations in collaboration with drivers.
  • Address customer concerns promptly and effectively.