Telesales Officer

3 days ago

Nairobi, Nairobi Area, Kenya Employd Staffing Solutions Ltd Full time
Make Inbound/outbound sales calls to connect with potential and existing customers.
Promote and explain the range of services to generate sales.
Build and maintain strong customer relationships through effective communication.
Utilize computer tools and software to record sales interactions, manage leads, and track progress.
Meet and exceed set sales targets and quotas.
Continuously enhance his/her service knowledge and telesales techniques.
Ask engaging questions customers to keep conversations going
Listen to the customers' needs and inform them of relevant products
Create lasting relationships with customers and use them to generate repeat sales
Gather and document customer information, payment methods and purchases .
Meet sales targets

  • Customer Service

    3 weeks ago

    Nairobi, Nairobi Area, Kenya Liberty Full time 45,000 - 60,000

    Job PurposeThe Customer Service/Administration Officer will be responsible for ensuring continuous customer engagement and satisfaction and handling day-to-day administrative activities of the business. Duties and ResponsibilitiesGuide and lead the team members to deliver products & services that meet and exceed customers' requirements.Ensure customers are...