Ecommerce Specialist

1 week ago

Nairobi, Nairobi Area, Kenya Shop Zetu Full time 30,000 - 60,000 per year

Company Description

Shop Zetu is a fashion technology company with a mission to make fashion accessible across Africa. Providing an e-commerce marketplace, infrastructure, and tools for fashion vendors, Shop Zetu enables online fashion retail. The online marketplace currently serves over 300 fashion and beauty brands and over 30,000 customers in Kenya.

Role Description

This is a full-time on-site role for an E-commerce Specialist located in Nairobi. The E-commerce Specialist will be responsible for managing and optimizing the online marketplace, assisting fashion vendors, handling customer inquiries, driving sales, and analyzing performance data. The role also includes developing and implementing e-commerce strategies, improving the customer experience, and working closely with the marketing team to enhance brand visibility.

Qualifications

  • Experience in E-Commerce and Digital Marketing
  • Strong Analytical Skills
  • Excellent Customer Service and Communication skills
  • Proficiency in using e-commerce platforms and tools
  • Ability to work collaboratively in a team environment
  • Bachelor's degree in Business, Marketing, or related field
  • Experience in the fashion industry is a plus

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