Customer Service Representative

6 hours ago

Kisumu, Kisumu, Kenya TalentPop App Full time

ABOUT US:
TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.

Perks & Benefits

  • Annual performance-based increases
  • Paid time off
  • Health and dental insurance or a monthly health stipend
  • Holiday bonuses
  • Permanent work-from-home setup
  • Opportunities for career advancement as we continue to grow

Responsibilities

  • Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media.
  • Assist Customers: Support customers with orders, shipping, product details, and returns.
  • Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards.

Requirements

  • Proficiency in English (both written and verbal)
  • At least 1 year of online/remote customer service experience
  • Experience with tools like Gorgias, Zendesk, or Shopify is a plus or an advantage
  • Excellent problem-solving and communication skills
  • Adaptable and solutions-oriented mindset

Technical Requirements

  • Personally owned PC or laptop with an i5 processor or equivalent
  • Minimum of 15 Mbps for both upload and download internet speed

When applying, use application code:
CS
Excited to grow your career with TalentPop App?
Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us

  • Facilities Supervisor

    2 days ago

    Kisumu, Kisumu, Kenya Zipline Full time 1,500,000 - 2,500,000 per year

    About ZiplineDo you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world's most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda's national blood...

  • Facilities Supervisor

    2 days ago

    Kisumu, Kisumu, Kenya Zipline Full time 1,200,000 - 2,400,000 per year

    About ZiplineDo you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world's most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda's national blood...

  • Online Order Support VA

    2 weeks ago

    Kisumu, Kisumu, Kenya TalentPop App Full time 240,000 - 360,000 per year

    Join TalentPop App as a Brand Concierge - Online Order Support VAAt TalentPop App, we partner with fast-growing online businesses to provide exceptional customer experiences that go beyond the transaction. As a Brand Concierge, you will be at the heart of delivering a premium, personalized experience to our clients' customers, ensuring every interaction...

  • Financial Advisor

    2 days ago

    Kisumu, Kisumu, Kenya Old Mutual Kenya Full time $40,000 - $60,000 per year

    Company DescriptionThe Old Mutual East Africa Group, part of Old Mutual Limited, is a leading financial services provider in East Africa offering insurance, investment, banking, and savings solutions. Formed in 2015, the Group operates in Kenya, Uganda, South Sudan, Rwanda, and Tanzania, with a strong presence and history of acquisitions, including Faulu...

  • Center Director, Kenya

    2 days ago

    Kisumu, Kisumu, Kenya World Learning Full time $50,000 - $57,000 per year

    Location:Kisumu, KenyaReports To:Assistant Provost for Academic Affairs and TeachingTerm:Full-time, fixed term to start, renewableAnticipated Start Date:January 2026Salary Range:50-57,000 USDApplication Deadline:Open until filled/ Rolling ReviewTo Apply:Submit a letter of interest and CV (with three references) via .Contingent on EnrollmentSchool for...

  • Center Director, Kenya

    2 days ago

    Kisumu, Kisumu, Kenya World Learning Full time $50,000 - $57,000

    Location: Kisumu, KenyaReports To: Assistant Provost for Academic Affairs and Teaching Term: Full-time, fixed term to start, renewableAnticipated Start Date: January 2026 Salary Range: 50-57,000 USDApplication Deadline: Open until filled/ Rolling ReviewTo Apply: Submit a letter of interest and CV (with three references) via .Contingent on EnrollmentSchool...

  • Flight Operator, Kenya

    2 days ago

    Kisumu, Kisumu, Kenya Zipline Full time 300,000 - 600,000 per year

    About ZiplineDo you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world's most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda's national blood...

  • HR Assistant and Office Assistant

    2 days ago

    Kisumu, Kisumu, Kenya E-Safiri - Driving Africa's transition to sustainable transport Full time 1,200,000 - 2,400,000 per year

    HR Assistant & Office AdministratorDepartment: Human Resources & AdministrationReports to: Human Resource ManagerLocation: Kisumu, KenyaPosition Type: Full-time, Entry-LevelAbout E-Safiri Charging LimitedE-Safiri Charging Limited is a growing clean-energy company focused on developing sustainable electric mobility solutions across Africa. We are committed to...

  • Sales Representative

    6 hours ago

    Kisumu, , Kenya Bridge Talent Management Full time $30,000 - $40,000 per year

    Job Summary:A Van Sales Representative is responsible for driving the company van to assigned areas, managing product distribution, building relationships with customers, and achieving sales targets. This role requires excellent communication skills, the ability to operate within a sales -driven environment, and effective customer service.Key...

  • Sales Assistant

    2 days ago

    Kisumu Ndogo, Nairobi Area, Kenya Odiems Limited Full time 30,000 - 60,000 per year

    Company DescriptionOdiems Limited is a trusted supplier of premium brown and white sugar, sourced directly from Kenya's leading factories. We provide high-quality, factory-certified sugar to homes, retailers, and wholesalers at affordable prices. Committed to freshness and quality, Odiems Limited has established itself as a reliable name in the sugar supply...

  • Sales Executives

    6 hours ago

    Eldoret, Kisumu, , Kenya Bridge Talent Management Full time 900,000 - 1,200,000 per year

    Location: Kisumu, Eldoret, Kisii, NarokReports To: Regional/Head of SalesRole PurposeTo manage sales, marketing, and distribution of all of the company's products effectively and efficiently within the assigned region. The role ensures achievement of profitable sales volumes, development of a strong route -to -market network, and provision of excellent...