Schedule Coordinator

Make a difference, protect lives, and achieve your dreams.
Build your career with the industry-leading fire, life safety and security company.

The Schedule Coordinator is responsible for coordinating customer service requests, they monitor and adjust the daily schedule as needed to complete the expected and upcoming work in the short term. This position is responsible for collaborating with service managers, office staff, sales staff, field technicians, contractors, and customers to ensure smooth and profitable service and inspections.

Essential Duties & Responsibilities:

• Serves as main liaison for customers, and field technicians.
• Answering scheduling queries via email and phone.
• Rescheduling or canceling meetings in a timeous manner.
• Able to work under pressure with deadlines and demonstrate adaptability in an ever-changing environment.
• Scheduling with customers and multiple teams of technicians for emergency services and scheduled repair jobs.
• Perform other duties assigned by management.

Education/Qualification:

• High school diploma or GED.
• A minimum of one year of experience in a similar role is preferred.
• Proficiency in scheduling software is beneficial.
• Knowledge of confirming and rescheduling appointments, as well as recordkeeping practices.
• Excellent communication and interpersonal skills.
• Excellent organizational skills and attention to detail.

Other Duties

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
• Performs other duties as assigned.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.

Benefits And Perks

• Excellent pay
• Medical, dental, vision
• Company paid life insurance
• Company paid short-term disability
• 401K with employer match
• Paid vacation and company holidays
• Training and Career Development
• Company vehicle (if job applicable)
• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees

Pye-Barker Fire and Safety is an Equal Opportunity Employer