Head of Security Operations

5 days ago


Nairobi, Nairobi Area, Kenya Nairobi Safari Club Full time $60,000 - $80,000 per year
Role Purpose:
  • Ensures the safety of guests, staff and property by leading all security operations, enforcing safety protocols, managing risks and ensuring compliance with regulations. The role supports a secure, welcoming environment that upholds the hotel's reputation and smooth operations.
ROLES AND RESPONSIBILITIES
  • Develop and enforce security policies, systems and procedures. Oversee surveillance, access control and incident response.
  • Coordinate with law enforcement and manage investigations.
  • Conduct risk assessments and protect physical/IT assets.
  • Lead, train, and manage the security team.
  • Ensure adherence to health and safety regulations (OSHA 2007).
  • Manage emergency protocols and conduct safety training.
Experience and Qualifications:
  • Security/law enforcement background preferred.
  • Diploma and professional security training required.
  • Membership in PROASAK or similar bodies a plus.
  • 5 years as a Security Manager within a 4- or 5-star hotel, preferably with an international brand.
  • Computer literate.
Skills and Competencies:
  • Proven leadership in hotel security operations.
  • Strong knowledge of hotel operations and security systems.
  • Expertise in surveillance, vigilance and fire safety.
  • Understanding of Health & Safety standards and emergency response.
  • Computer proficiency (reports, presentations, emails).
  • Analytical, critical thinking and investigative skills.
  • Excellent written and verbal English communication.
  • Effective team leadership and organizational abilities. Professionalism, integrity, confidentiality and a positive attitude.
  • Flexibility to work varied hours and respond to emergencies.
  • Observant and responsive to unusual situations.
Method of Application

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