UI/UX Designer

About PGLS
PGLS is a leading provider of Translation, Interpretation, and Language Training solutions in over 200 languages and regional varieties. Headquartered in the Washington D.C. area with team members spanning five continents, PGLS is a minority-owned company that provides unique, innovative and scalable solutions that advance the global missions of its partners.

We are hiring a UI/UX Designer to help shape both the user experience of our core technology platform and the visual design of our go-to-market (GTM) materials. This is a dual-focus creative role that supports product development and brand growth across multiple channels.

Position Summary
As the UI/UX Designer, you'll report directly to the VP of Product & GTM Strategy and operate across two integrated tracks:

• Product Design: You'll create intuitive, accessible, and efficient interfaces for internal and client-facing tools including interpreter portals, scheduling systems, dashboards, and mobile experiences.
• GTM & Brand Design: You'll develop high-impact marketing and sales assets that support lead generation, brand awareness, and partner engagement across digital and print formats.

This role combines system-level UX thinking with hands-on graphic design, making it ideal for someone who enjoys working on both functional interfaces and creative brand storytelling.

Job Responsibilities
*Product UI/UX Design*

• Create wireframes, user flows, prototypes, and high-fidelity mockups based on product specs and user stories
• Design user-friendly dashboards and workflows for interpreters, clients, and internal teams
• Apply best practices in accessibility (e.g., 508 compliance), responsive design, and multilingual UX
• Support product discovery and user testing sessions with interaction mockups
• Maintain a scalable design system to ensure speed and consistency across releases

*GTM & Graphic Design*

• Develop branded visual assets for lead generation, brand campaigns, and sales support, including:

• Brochures, one-pagers, whitepapers, and data sheets

• LinkedIn ads, carousel posts, and banners

• Email templates and website visuals

• Ensure visual consistency across GTM collateral, internal decks, presentations, and trade show graphics

• Help communicate value propositions across services (e.g., OPI, VRI, Translation, Localization, Training)
• Collaborate with marketing and growth teams to enhance digital campaign design

Requirements

• 5–8+ years of professional experience in design roles
• At least 3 years in UI/UX design for SaaS, B2B, or enterprise platforms
• At least 2 years in graphic design for marketing or sales teams
• Experience working in agile environments with product managers, engineers, and marketers
• Proven track record of owning design projects from concept to execution

Preferred Skills

• UI/UX Design: Strong command of user-centered design and prototyping using Figma
• Graphic Design: Ability to design for both print and digital formats with brand consistency
• Systems Thinking: Comfortable managing design across complex, multi-product environments
• Product Collaboration: Experienced working with product and engineering teams in agile sprints
• Marketing Sensibility: Understands how to build assets that support clear messaging and conversion

*Tools & Technologies*

• UI/UX: Figma, FigJam, Adobe XD
• Graphic Design: Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Presentation & Web: PowerPoint, Keynote, Canva, Webflow (bonus)
• Project Management: Jira, Asana, or similar collaboration tools

Bonus Experience (Nice To Have)

• Experience in SaaS, healthcare tech, education platforms, or language services
• Understanding of localization/internationalization in design
• Familiarity with HTML/CSS and developer handoff workflows
• Exposure to CRM/marketing platforms (HubSpot, ActiveCampaign, Mailchimp)
• Experience with branding or rebranding initiatives
• Designing for multilingual or cross-cultural user bases

Benefits
PGLS offers a wide range of benefits, including health coverage, pension, and a flexible work schedule.