Data Analyst

21 hours ago


Nairobi, Nairobi Area, Kenya KenyaMOJA Full time 1,200,000 - 2,400,000 per year

Job Description/RequirementsJob Title:Data AnalystDepartmentCommercialReporting LineHead of CommercialLocation:Job GradeNairobi, KenyaHAY 14About ENGIE BU Africa ENGIE Energy AccessENGIE Energy Access is a leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable installments from $0.14 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities.With over 1,700 employees, operations in nine countries across Africa (Benin, Cote d'Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1 million customers and more than 5 million lives impacted so far, ENGIE Energy Access aims to remain a leading clean energy company, serving millions of customers across Africa by 2025.Job Purpose/MissionReporting to the Head of Commercial, the Business Analyst is responsible for management, collection and analyzing of data that will provide insights and help focus efforts towards achievement of the company's goals.ResponsibilitiesCollate and analyse data for reports.Generate reports to assist teams in focusing field activities and enhance the monitoring, evaluation, and learning.Working with finance department unit, ensure that sales commissions are collated and processed in a timely fashionMonitor sales cycle trends and flag out any anomalies e.g. low lead generation, weak conversion, new growth areasWorking with field teams, collate farmer issues and analyze (system or user) before forwarding to relevant departments for resolution and follow through for closure.Track issues that come in via customer experience and credit and ensure they are routed to the relevant departments within the company for resolution within agreed SLAsDevelop and present where necessary reports to both internal as well as external stakeholders.Support product development strategies, execution and implementation of enhancementsCompiling, analyzing, and interpreting quantitative data for adhoc and regular market intelligence analysisKnowledge And SkillsExperience:Have practical knowledge and relevant work experience of not less than 2 years as a Data AnalystKnowledge and expertise in re-engineering of business processes, including project management and problem-solving skills with excellent communication skills and ability to engage customers, vendors, partners, and internal cross functional teamsQualificationsBe a holder of a bachelor's degree, preferably in Business, Science or IT gained from a recognized institutionLanguage(s)EnglishFrench is a plusTechnologyVery Strong experience in technology required for the roleExperience in Data analysis toolBusiness Unit: GBU Flexible Gen & RetailDivision: Energy AccessLegal Entity: Engie Mobisol Kenya LimitedProfessional Experience: Skilled ( >3 experience


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