Relationship Manager – Business Banking

5 days ago

Nairobi, Nairobi Area, Kenya HFC Kenya Full time 900,000 - 1,200,000 per year

HFC Limited, the banking and property finance subsidiary of HF Group, has an exciting opportunity in our Business Banking Department. We are seeking a talented, dynamic, self-driven, and results-oriented individual who is committed to performance, excellence, and participating in our growth strategy.

Selling Liabilities and Assets in order to grow the Branch Business

Deadline:

Category: Retail

Subsidiary: HFC

Principle Accountabilities

  • Ensure growth of the branch asset & liability books and profitability by working with and directing the branch sales team on activations, portfolio management, strategy adoption, customer visits and sales activities in general
  • Monitor non-performing loans and manage the same.
  • Setting up the branch business development strategy in line with company strategy and preparation of relevant reports to monitor and review performance
  • Ensure optimum team productivity and identify training needs of the team.
  • Cross-selling of HFC Banks products by establishing new relationships in order to grow both assets and liabilities book.
  • Maintaining customer relations by regular contact to ensure customer satisfaction and business continuity
  • To review accounting opening forms and loan applications by scrutinizing the documents to ensure they are KYC Compliant.
  • To check data entry by verifying the data captured against source documents to ensure accuracy in data capture.
  • To analyze loan applications by interviewing the customers.
  • To identify customers' borrowing needs by interviewing so as to ensure selling of the right products.

Key Competencies and Skills

Technical And General Competencies
Technical competencies:
selling skills, analytical skills, negotiation skills, supervisory skills, IT Skills, report writing, communication skills and Product knowledge

General competencies:
Team Work, Listening skills

Minimum Qualifications, Knowledge And Experience
EXPECTED MINIMUM QUALIFICATION
Education:
A Business related degree

Experience:
3 years in Banking Industry

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