Senior Relationship Manager, Water

17 hours ago


Nairobi, Nairobi Area, Kenya HFC Kenya Full time 1,200,000 - 3,600,000 per year

HFC Limited, the banking and property finance subsidiary of HF Group, has an exciting opportunity in our Business Banking Department. We are seeking a talented, dynamic, self-driven, and results-oriented individual who is committed to performance, excellence, and participating in our growth strategy.

  • The role holder will be the principal contact between a designated portfolio of a Sector in order to drive business growth, manage sector profitability growth and maximize revenue. He/she will be responsible for the management of Client relationships to deliver products and services.
  • He/she is responsible for onboarding sector specific strategic partnerships and ecosystems to support business growth.
  • He/she is responsible for growth of the business banking portfolio through a sector approach
  • He/she is responsible for understanding the needs of his/her clients and developing tailored solutions to meet these needs using the Bank's suite of products and services targeted to the segment.
  • The relationship manager is responsible for managing his/her clients across the financing cycle, ensuring compliance with the Bank's internal policies, regulatory guidelines

Deadline:

Category: Retail

Subsidiary: HFC

Principle Accountabilities

  • Strategy
  • Responsible for developing a detailed strategy that would enable him/her grow and maintain a customer portfolio that will ensure the delivery of the business targets in accordance with the Department's annual performance plans.
  • Support the drive of growth and opportunities in the assigned sectors.
  • Responsible for managing a portfolio of business banking customers, with accountability for sales, service, risk and operational delivery and acquisition of new to bank customers.
  • Business Development
  • Responsible for effectively executing all the agreed business development and growth strategies in accordance with the long, medium- and short-term plans of the Bank and as set by the Head of Business Banking. This will be done through active portfolio management and development by maintaining & growing existing income sources and meeting set targets for new business.
  • Credit
  • Responsible for building a high-quality client portfolio by effectively managing clients across the entire financing cycle.
  • Customers / Stakeholders
  • Deliver a high-quality service by owning customer engagement, striving for excellence in all interactions with (prospective) customers or other professionals, and always acting according to the highest professional standards.
  • Ensure that client plans are coordinated and the respective support teams are in place with Critical Account objectives accepted, where applicable.
  • Take a proactive approach to client planning across the portfolio, collaborating with product partners and senior management, as appropriate.
  • Establish an effective working relationship with the Risk Management teams, in order to validate the accuracy of the customer risk profile.
  • Ensure early identification of problem relationships and act where there are potential and existing problem accounts to protect HFC interests.
  • Portfolio management and Collection
  • Conduct review of the sector performance, addressing key mitigants and growth opportunities in the sectors.
  • Conduct consistent monitoring of deals to prevent defaults on client's payment, alterations in the client's business, and to be aware of forthcoming client's financial needs.
  • To continuously be reassessing risks associated with the sector the client is in and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings
  • Contact the client immediately (meeting him/her in person if required) in the event of non-payment of a facility installment, and, if not resolved, take subsequent actions to recover credit in arrears according to Bank procedures.
  • Monitor facility accounts in arrears and work with the relevant Bank staff to reduce the portfolio at risk, and work with the Collections Unit to develop and implement recovery processes.
  • Operations/Compliance
  • Responsible for ensuring that his/her assigned portfolio is in compliance with Bank policies.

Key Competencies and Skills

Technical Competencies

  • Selling skills
  • Analytical skills
  • Negotiation skills
  • Supervisory skills
  • IT Skills
  • Report writing
  • Communication skills
  • Product knowledge

General Competencies

  • Team Work
  • Listening skills
  • Decision-making skills
  • Accountability
  • Relating & networking skills
  • Business acumen
  • Delivering results and meeting customer expectations
  • Verbal & written communication.

Minimum Qualifications, Knowledge And Experience
Education

  • Business-related degree from an accredited university, preferably with a major in Finance, Marketing and/or Economics;

Experience

  • At least five (5) years' experience in banking, with proven experience of at least two (2) years in a similar position or at least 3 years banking experience and sales/marketing background, where he/she managed a portfolio of Business or Commercial/Corporate Banking clients.
  • Experience managing borrowing customers and analyzing financing proposals, especially for Business clients.

  • Water Engineer

    2 weeks ago


    Nairobi, Nairobi Area, Kenya nawasco Full time $70,000 - $120,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for a Water Engineer located in Nairobi. The Water Engineer will be responsible for designing, developing, and maintaining water and wastewater infrastructure. Day-to-day tasks include planning and managing water supply and distribution systems, overseeing...

  • Senior Account Manager

    17 hours ago


    Nairobi, Nairobi Area, Kenya The Digital Monkeys Full time 1,020,000 - 1,260,000 per year

    We are in the look for a Senior Account ManagerDo you thrive in the fast paced world of agencies? Are you a natural project juggler who keeps clients smiling and teams on track? If yes, we want you on our squadWe are especially keen on the following:Three plus years of agency experience (you know the drill)Strong project management skills (deadlines don't...


  • Nairobi, Nairobi Area, Kenya SNV Full time $45,000 - $60,000 per year

    Company Description About SNVSNV is a mission-driven global development partner, rooted in the contexts and societies where we work. Inspired by the transformational principles and objectives set out by the SDGs, we are committed to building resilient agri-food systems that deliver food security and adequate nutrition; to increasing the reliability and...


  • Nairobi, Nairobi Area, Kenya SNV Full time $60,000 - $80,000 per year

    Company DescriptionAbout SNVSNV is a mission-driven global development partner, rooted in the contexts and societies where we work. Inspired by the transformational principles and objectives set out by the SDGs, we are committed to building resilient agri-food systems that deliver food security and adequate nutrition; to increasing the reliability and...


  • Nairobi, Nairobi Area, Kenya Church World Service Full time 1,200,000 - 2,400,000 per year

    Church World Service (CWS) is a not-for-profit, faith-based organization transforming communities around the globe through just and sustainable solutions to hunger, poverty, displacement, and disaster. CWS does not discriminate based on race, color, religion, sex, national origin, gender identity, genetic information, age, disability, or veteran status in...


  • Nairobi, Nairobi Area, Kenya 360tf Full time $70,000 - $120,000 per year

    ROLES AND RESPONSIBILITIESResponsible for advancing the sales process, closing new business, and achieving/assisting in sales targets.Actively participate in the planning and execution of the company's marketing activities, providing vital inputs based on interactions with prospects.Support and service existing customers by addressing their queries and...


  • Nairobi, Nairobi Area, Kenya Pullman Hotels & Resorts Full time $70,000 - $120,000 per year

    Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Solar sales manager

    3 days ago


    Nairobi, Nairobi Area, Kenya GRATIA ENERGY LIMITED Full time 600,000 - 1,200,000 per year

    Company DescriptionGratia Energy is dedicated to empowering communities by enabling them to generate their own power through clean, reliable, and affordable energy solutions. We design and deliver renewable energy systems tailored to local needs, including solar PV systems with Tier 1 market products. Beyond installations, we build partnerships, educate...

  • Sales Associate

    2 weeks ago


    Nairobi, Nairobi Area, Kenya iClear Wellife Service Limited Full time 104,000 - 130,878 per year

    Job Title: Sales AssociateCompany:iClear Wellife Service LimitedLocation:Nairobi, KenyaAbout Us:iClear Wellife Service Limited is a trusted provider of premium water purification solutions for homes and offices across Kenya. Using cutting-edge reverse osmosis technology, our products range including standard water purifiers, premier purifiers, desktop units,...

  • Project Manager

    2 weeks ago


    Nairobi, Nairobi Area, Kenya SunCulture Kenya Limited Full time $70,000 - $120,000 per year

    Job Description Position: Project Manager (Technical Assistance)Tenure: Fixed Term (6 months)Reporting to: SunCulture's Head of Sales & Culture and TechnoServe's Inclusive Business Director for Delivery About SunCultureFounded in 2012, SunCulture's vision is to build a world where people take control of their environment in rewarding and sustainable ways....