ICT Analyst

This job is based in Rome, Italy.

Organizational Setting

The International Fund for Agricultural Development (IFAD) is an international financial institution and a specialized United Nations agency dedicated to eradicating rural poverty and hunger. It does so by investing in rural people. IFAD finances programmes and projects that increase agricultural productivity and raise rural incomes, and advocates at the local, national and international level for policies that contribute to rural transformation.

The Corporate Services Department (CSD) provides IFAD with the human resources, administrative services, safety and security, information technology resources, and medical support services required to allow IFAD to meet its objectives of enabling rural people overcome poverty. CSD is led by an Associate Vice-President and is comprised of three (3) divisions: People and Culture Division (PCD), Information and Communications Technology Division (ICT), Management Services Division (MSD) and one unit: the Health & Wellness Unit (HWU).

The Information and Communications Technology Division (ICT) drives transformative change by delivering secure, client-focused, reliable and innovative technology solutions that significantly enhance IFAD's ability to achieve its mission, adapt to new challenges, and operate more efficiently in support of the Fund's mandate. ICT plays a strategic role in driving IFAD's success through the provision of agile ICT services, forward-thinking innovations, and investments in emerging technologies, supporting seamless business operations in a resilient manner. Our commitment to excellence equips the Fund with advanced digital solutions, enabling it to meet current demands while anticipating and leading future advancements in an ever-evolving digital landscape.

ICT is led by a divisional director and Chief Information Officer and is comprised of three (3) units: the Plan, Services and Architecture Unit (ICT-PSA), the Build Solutions and Analytics Services Unit (ICT-BSA), the Run and Platforms Services Unit (ICT-RPS) and two (2) Teams: the Operational Cybersecurity Team (ICT-CSEC) and the Applications Services and Cloud Configuration Team (ICT-ASC).

Job Role

The Information Communications Technology Analyst is typically an entry level position designed to build expertise in a broad range of ICT occupations. The incumbent works under the overall strategic, policy and management guidance of the Director of the Information Communications Technology Division (ICT) and the direct supervision of an ICT manager or specialist. The Analyst performs routine and non-routine work with established precedents independently; complex, precedent setting recommendations are developed in consultation with the supervisor or other subject matter expert.

The ICT Analyst (Data & People Analytics) is responsible for the secure collection, processing and analysis of data, including corporate and people data. The Analyst will manage the evolving data sets and ensure that appropriate measures are taken to ensure that access control measures are in place and maintained and that the data is effectively modelled to support the required analytics. The Analyst will provide data insights, workforce analytics, and business intelligence tools to support evidence-based decision making across data-centric and people-related processes (in particular workforce planning, recruitment, reassignment and staffing demographics). The incumbent will also be responsible for providing accurate reporting and analysis on data-centric information for clients, including HR data, triangulating structured and unstructured data from different sources. The incumbent (a) contributes to a data-driven culture at IFAD by designing and developing data-centric solutions such as data pipelines, processing, cleaning, editing, visualization, analysis, and insights (b) proposes data metrics and reporting methodologies for IFAD management to use as a tool for strategic planning, including predictive workforce planning, and identifying and verifying new reports and queries as required by Management, Member States and UN/IFI entities; (c) provides comprehensive formal statistical data for CEB and IFI annual headcount and other reporting, IFAD Enterprise Risk Management indicators, RIDE, UNJSPF year-end schedules, and country briefs; (d) analyses results from surveys and generates data to support and inform different streams of client initiatives, in particular HR integrated initiatives.

Job Profile Requirements

Organizational Competencies:

Level 1:

• Building relationships and partnerships - Builds and maintains effective working relationships
• Communicating and negotiating - Communicates effectively; creates understanding between self and others
• Demonstrating leadership - Personal leadership and attitude to change
• Focusing on clients - Focuses on clients
• Learning, sharing knowledge and innovating - Continuously seeks to learn, shares knowledge & innovates
• Managing performance and developing staff -
• Managing time, resources and information - Manages own time, information and resources effectively
• Problem-solving and decision-making - Demonstrates sound problem-solving and decision-making ability
• Strategic thinking and organizational development - Personal influence
• Team working - Contributes effectively to the team

Education:

• Level - Advanced* university degree from an accredited institution in Computer Science, or a technically relevant field.
• Areas - Computer Science, Engineering, Information Technology, Math, Finance, Economics, Business Administration, Statistics, Data Science, or other job-related field.

Degree must be an accredited institution listed on

Experience:

• Minimum of two (2) years of progressively relevant experience in data and analytics is required.
• Experience in ICT or related fields with a primary focus on data and analytics.
• Desirable experience: data/analytics management, project management/administration of IT data systems; use of business intelligence tools; advanced use of Microsoft Excel; knowledge of people data, time-dependent data, and workforce analytics; knowledge of PeopleSoft, R, SQL, Python, on Cloud platforms such as AWS, Google or Azure and data frameworks.
• Experience in designing and developing well-organized and well-structured solutions for Business Intelligence (BI), including using specific BI tools as needed to create reports and dashboards.
• Experience in creating clear data visualization products, dashboards, infographics, interactive maps, and storyboards.
• Experience in working with Extract, Transform, Load (ETL) processes and data pipelines.
• Experience in working with relational databases, including writing efficient queries, indexes, and stored procedures.
• Experience in data modelling and transformation with standard techniques and following industry best practices.
• Experience in systems integration through APIs and automation of routine tasks with scripts.
• Experience in applying rigorous data quality checks at critical steps of data processing pipelines.

Languages:

• Required: English (4 - Excellent)
• Desirable: French, Arabic and/or Spanish.

Click "Apply" to read the full job description and submit your application.

Deadline for applications: 27th October CET Rome)

Ref: VA 30888