BPO Executive

About VIZX Global

VIZX Global is a rapidly growing BPO and RPO firm on a mission to connect global enterprises with Africa's top talent. We provide outsourcing solutions in staffing, recruitment, back-office support, payroll, and contact center operations for clients across the USA, Europe, and Africa.

We believe Africa, especially Kenya, is the next global outsourcing powerhouse, and we're building a team that represents that vision.

Role Overview

We are looking for a BPO Executive (Recruitment Outsourcing) to be embedded directly with one of our international clients. This role will function as a dedicated Recruitment Executive/Recruiter, managing end-to-end recruitment processes, liaising with hiring managers, and representing VIZX Global's standards of excellence while serving within the client's structure.

This position is ideal for someone who thrives in a fast-paced global environment, understands recruitment KPIs, and can manage stakeholders professionally and confidently.

Key Responsibilities

 International Recruitment Support

• Execute full-cycle recruitment including sourcing, screening, coordinating interviews, and candidate follow-up.
• Work with Applicant Tracking Systems and job boards used by the client (LinkedIn, Indeed, ZipRecruiter, etc.).
• Maintain structured pipelines and ensure timely updates to both VIZX and client teams.

Client Partnership

• Function as an extended member of the client's internal recruitment team.
• Attend client check-in calls, respond to staffing needs promptly, and build trust through proactive communication.
• Understand client culture and hiring priorities to deliver aligned talent profiles.

 Performance & Reporting

• Track recruitment metrics such as submissions, interviews, offers, and placements.
• Maintain daily/weekly reports as per agreed KPIs.
• Share insights and recommend process improvements.

Market Awareness & Quality Delivery

• Stay updated on recruitment trends in the client's market (healthcare, tech, back-office, etc. depending on assignment).
• Ensure an excellent candidate and client experience throughout the recruitment journey.

Requirements

• 3+ years' experience in recruitment, preferably in a BPO, RPO, or staffing agency setting.
• Experience working with international recruitment operations (USA, Canada, UK, or Europe markets preferred).
• Strong command of English (written and spoken), professional email etiquette, and stakeholder management.
• Familiarity with CRM/ATS platforms and online recruitment tools.
• Ability to work in US or EU-aligned time zones when required.
• Strong ownership mindset—able to work independently while reporting within structured KPI frameworks.

Nice to Have

• Previous exposure in healthcare, tech staffing, or professional services recruitment.
• Experience supporting large-volume recruitment or shift-based hiring.
• Familiarity with SaaS recruitment tools such as RingCentral, Outreach, JobDiva, or similar.