SHW Lead – Digital Transformation, Business Intelligence and Reporting

6 days ago

Nairobi, Nairobi Area, Kenya Safaricom Candidate Experience site Full time $90,000 - $120,000 per year

Reporting to the CoE Lead – Safety, Health and Wellbeing, the SHW (Safety, Health, and Wellbeing) Lead Digital Transformation, Business Intelligence and Reporting is responsible for the digital transformation of Safaricom's Safety, Health, and Wellbeing (SHW) function by driving the SHW digital transformation strategy, overseeing the development and optimization of digital platforms and driving digital innovation and uptake. 

The role is also responsible for managing the business intelligence and reporting aspects of SHW data, processes, systems, tools, structures, practices and reporting frameworks to collect, analyse, and present data in a way that supports better business decision-making as well as to ensure compliance, integrity, and actionable insights for leadership strategic alignment to maximize the impact of SHW initiatives. The role leverages innovation, capability development, and digital technologies to drive continuous improvement and measurable impact. 


To lead the digital transformation of Safaricom's SHW function by executing the SHW digital strategy, optimizing platforms, and driving innovation. The role also oversees SHW business intelligence and reporting ensuring data integrity, actionable insights, and strategic alignment.

It also serves as the subject matter expert for:

  • Digital Innovations

  • Uzima App

  • Usalama Centre Oversight

  • Business Intelligence & Reporting

  • SHW Communications

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