Humanitarian Representative, Network Coordinator and Information Manager
23 hours ago
Position:
Humanitarian Representative Network Coordinator and Information Manager
Contract:
full time - fixed term
Duration:
12 months
Start date:
ASAP
Location:
Any MSF office
Reporting to International Operations & Humanitarian Representation Coordinator (IOHRC)
Starting Date:
ASAP
Application Deadline:
Compensation and benefits:
MSF practice is to offer the C&B package current in the MSF entity establishing the contract.
*By default, the successful candidate will be offered a contract in the MSF office of their country of residence at the time of application
**.
I. MSF Internatio**
nalMédecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation. MSF International is the legal entity that binds MSF's 24 sections, 28 associations and 19 branch offices together. Registered in Switzerland, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as request
**ed.
II. Position Background and Pur**
poseThe Humanitarian Representation Team (HRT) works to enhance MSF's ability to understand, inform, and where possible, influence the actions and decisions of external stakeholders for the purposes of protecting MSF's operational space, advocating for needs-based humanitarian action and, when requested, conveying MSF's témoignage. The HRT supports MSF operations through linkages and actions to and from a wide array of external networks that include governments, multilateral institutions and agencies, humanitarian and civil society organisations, medical associations, think tanks, research centres, and other influential interlocutors. The HRT is comprised of a full-time secretariat covering multilateral bodies (UN, EU-NATO, AU), permanent UNSC members (US, UK, China, Russia), and other key regions (East Africa, West Africa, Gulf, Levant, Türkiye, South-East Asia). The HRT Secretariat's work is supported by a global network including more than 20 representatives linked to MSF home society offices worldw
ide.
Working under the leadership of the IOHRC and alongside the RIOD Advisor and Deputy Head of the HRT, the position holder will be responsible for enhancing and maintaining internal coherence, coordination, operational functionality, and strategic alignment of the HRT team with the RIOD engagement priori
ties.
As a member of the HRT secretariat, the holder of the position should be available for deployments in support to country programs, and on-the-ground engagement support as requested by operational teams or HRT network members, and in agreement with the
**IOHRC.
III. Main Functions and Responsib**
ilitiesHRT Network Coordination & Co
- herenceOverall coordination and organisation: Under the guidance of the IOHRC, act as focal point for the HRT network, managing and supporting the organisation and coherence of the network in alignment with HRT's overall strategic direction. Help maintain structured engagement among HRT network members and other HRT secretariat context-specific focal
- points.Enhance collaboration between HRT members: Ensure effective information flow, support, and coordinated actions between HRT representatives, facilitating the interaction between the HRT secretariat and the HRT network in order to improve the efficiency of escalation strategies, thereby amplifying and structuring MSF's representation. With relevant colleagues in the HRT, advocacy, legal and other departments, organise and facilitate relevant briefings, information sessions, and discussions to foster coordinated and informed e
- fforts.Network Monitoring and Awareness Building: Ensure timely and detailed monitoring and awareness raising of all HRT network profiles, setups, initiatives, and expertise and focus areas, thereby promoting synergies between individual network and secretariat members, and between different regional working groups and context-specific
- groups.Liaise between HRT and MSF Access: Establish and maintain a setup for effective collaboration between the HRT and MSF Access teams, identifying shared priorities and facilitating the exchange of relevant information and advocacy posit
- ioning.Advice and Support: Provide day-to-day support, guidance, and advice to network members on key developments when requested and in agreement with the
IOHRC.Information and Knowledge Man
- agementReporting Systems and Platforms Management: Manage, coordinate and harmonize internal reporting processes and platforms, helping to consolidate updates and reporting across the HRT secretariat and network. Provide quality assurance and organized documentation to support institutional memory and facilitate knowledge tr
- ansfer.Analysis and Information Sharing: Draft high-quality reports, internal updates, and policy briefs that support strategic reflection, promote evidence-based decision-making, and enhance operational transparency. This further includes supporting the creation and dissemination of relevant updates and resources to enhance visibility, awareness, and acceptance of ongoing HRT work and key infor
- mation.Information and Knowledge Management: Maintaining internal communications tools such as SharePoint, the HRT Library, and the HRT Engagement Tracker and Das
- hboard.Awareness and Adoption of Reporting Systems: Brief, guide and support HRT secretariat and network members on relevant reporting and information tools and platforms, ensuring best practices and adoption of most relevant use
-cases.Team
- SupportHuman Resources and Administrative Management Support: Provide support for HR-related follow-up, onboarding and integration of new staff and supporting the HRT assistant on the administrative aspects of this fol
- low up.Budget management support: Provide support for budget follow up, particularly monitoring the travel and representation expenditures of the HRT Secre
- tariat.Support to the RIOD Advisor (RA) in supporting daily functioning RIOD platforms (with meetings, agenda, outcomes) etc. when RA is absent or requests priority s
- upport.Back-up Support: Provide back-up engagement support for secretariat and/or network members when priority issues arise or in case of absence, including preparation, attendance and participation in key meetings, conferences or events or interdesk facili
**tation.
Requi**
- rements:A minimum eight to ten years' related experience in humanitarian settings, including in management, coordination, or representatio
- n roles.Prior experience in coordinating and managing multiple internal or external stakeholders with sometimes diverging interests, priorities, and reportin
- g lines.Prior experience in high-level representation and correspondence with senior stakeholders, including government officials, diplomats, military or armed groups, donors, and multilateral organi
- sations.Strong experience in reporting, internal information flow, and advocacy in the humanitarian sector. Ability to synthesize complex and sensitive material and analyse and report on it to col
- leagues.Familiarity and ease-of-use in SharePoint, Teams, Microsoft Lists and ability to liaise with technical and IT/IKM referents to ensure appropriate setups, use-cases, and best pr
- actices.Familiarity with MSF's structure and representation work is required. Prior experience in MSF operations (PC/HOM) or representation (HRT) is a stron
- g asset.Demonstrated knowledge of international humanitarian affairs and strong geopolitical understanding of current humanitarian contexts/countries. Diplomatic networks and contacts in relevant contexts are a
**n asset.
General**
- aptitudesStrategic vision and creativity in problem
- solving.Strong organizational, administrative, and leadershi
- p skills.Excellent interpersonal skills, written and oral communication
- s skills.Excellent judgment and diplomatic skills. Strong ability to navigate politically sensitive contexts and ambiguity with diplomacy
- and tact.Ability to travel on short notice and when
- required.Ability to set priorities and organise his/her own work, and mobilise diverse networks around given agendas and ob
- jectives.Written and spoken English required, another language (Arabic, French, Spain) is a stro
- ng asset.Demonstrated interest in and commitment to the humanitarian action and principl
- es of MSFProven ability to manage and streamline communication processes across diver
se teams.Only shortlisted candidates will be c
**ontacted.
At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity charac**
**teristics.
MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces. MSF expects all staff to share this commitment and promote an environment where abuse and misconduct is not**
**tolerated.
We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know from the beginning of the select**
**ion process.
Note: All offers of employment will be subject to reference checks and to appropriate screening checks. By submitting an application, the job applicant confirms his/her/their understanding of these recruitmen**
t procedures.
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